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Anchor Trust

With a reputation built on more than 40 years of experience and the values of the not- for- profit sector, the Anchor Group is a trusted provider of services for older people. We have more than 100 care homes across England, offering a wide range of services for older people. All our homes are regulated by the Care Quality Commission.

2 February 2017
East of England
Care, Charity, Health, Housing Sector, Local DAA Members
Local Alliances:
Hadleigh Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Anchor Homes have two fundamental aspects to our approach; valuing the individual and providing a safe, specially adapted environment. Through a combination of both we aim to help our residents achieve the best quality of life. We strive to ensure our services reflect best practice and learning in dementia care. Our staff receive specialist training, education and support from Anchor's dedicated dementia team. This enables us to adopt a Person Centred Care approach which focuses on the uniqueness of each individual and their specific needs. We support families and friends by providing access to information , advice and support to maintain strong relationships, recognising how fundamental they are to everyone's happiness and well being. Our safe and specially adapted environment has a number of features to help residents find their way around and enjoy their home. As a result , we aim to maximise a person's independence and enhance their self-esteem. We design environments which take into account the "person" with dementia- this is to compensate for the symptoms and to support retained function and skills. By working closely with our local dementia action alliance we aim to raise awareness and support people to live well and feel included within their communities.



2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Maintaining strong relationships within local communities takes dedication and time. To achieve the outcomes requires support and a good understanding of our common aims and goals. Identifying the needs of our residents is only possible by understanding the individual and forming strong relationships with their families and friends. Taking detailed Life Histories is fundamental to delivering a Person Centred Care approach. Recognising best practise and maintaining high standards is achieved through dedicated training and team effort.


Member website


2. Actions

  • Raise awareness

    To deliver dementia friends information sessions within our care home setting for all our staff, families and friends over the next 12 months. To raise awareness of dementia and reduce stigma.

    Being implemented

    2016 - Second Quarter Update

    New member

  • Training and support

    To identify and support the training needs of the care delivery team in order to maintain a Person Centred Care approach to our residents.


    2016 - Second Quarter Update

    New member

  • Local Dementia Action Alliance

    To maintain working alongside our local dementia action alliance , offering support and promoting them within our community by following the recognition process to become a dementia friendly community.


    2016 - Second Quarter Update

    New member