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Home Instead Epping Forest

Home Instead is a well-established and highly respected independent UK home care provider specialising in the non-medical care of older people in their own homes, ensuring that older people can remain at home where they're most happy and comfortable; giving their families the freedom to relax in the knowledge that their loved ones are in excellent hands. Services are tailor made and flexible to the needs of each client and visits can be from an hour up to 24-7 care a day including weekends and holidays. Services can include companionship and home-help as well as personal care and specialities include the care of those with Alzheimer's and other dementias. We also run a monthly Memory Lane Café in Epping for clients, their friends and family.

22 March 2021
East of England
Domiciliary Care
Local Alliances:
Epping Forest Dementia Action Alliance (EFDAA)

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Home Instead Epping Forest are committed to providing the best quality care we can to all our clients through recruitment of the best caregivers available and ensuring the training they receive is first class. Our City & Guilds accredited Dementia training programme undertaken by our caregivers ensures the care they provide to those wanting to continue living at home and the respite it can offer for family carers is second to none. Our main aim is to ensure that those who want to can enjoy living well at home with dementia, in the comfort and familiar surroundings of their own environment and local community with friends and family nearby or with them.

Home Instead also offer free friends and family training workshops in the community to help people and groups locally support those with dementia and also free scam aware workshops. We ensure a continuity of care enabling strong trusting relationships can develop between our clients and caregivers to help them feel safe and remain independent for as long as possible.

We also run a Memory Lane Café once a month at the Quaker house in Epping. This is currently a virtual event due to COVID restrictions.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

More awareness by businesses, retailers and groups in the local area is necessary in order to make dementia awareness in general more of a priority Ensuring that people are aware that care at home is available and affordable and a great alternative to ensure people can stay at home and live well with dementia.

Provide support to people with dementia so they can access local funding and any personal budget due to help with care.

I am a Dementia Champion and one of my colleagues is also a Dementia Champion, all our staff will become Dementia Friends and we hope to train up Dementia Friends in the community increasing awareness.

2. Actions

  • Work with other agencies to create a dementia friendly community in the Epping Forest area.

    We will network with local businesses in the community  to raise the awareness of Dementia and encourage Dementia Friendly Communities

    Run dementia awareness workshops and presentations. 

    Run a monthly Memory Lane Café - this is currently a virtual event using ZOOM.

    Being implemented

    2021 - First Quarter Update

    We are hoping to run a Memory Lane Cafe for anyone interested in Epping Forest during Dementia Awareness week in May 2021. Further details will follow.

    2020 - Fourth Quarter Update

    Our Memory Lane Cafe is held monthly via ZOOM.

    We hope to be able to re establish the traditional format Summer 2021 depending on restrictions.

    2019 - Fourth Quarter Update

    We run a monthly Memory Lane Cafe for clients, their families and friends, on the third Tuesday of every month, this is proving very successful. It encourages people to come out and meet others who may live with dementia. There is sometimes a themed discussion or activity.  We serve tea, coffee and biscuits and we end with a sing-a-long.

    We have carried out two presentations on dementia one in Loughton one Waltham Abbey for the Alzheimers Society.

  • Provide City & Guilds Accredited training to our Caregivers

    Dementia Training is offered to all our caregivers which is City and Guilds accreditted. 

    Being implemented
  • Offer Dementia Friends information sessions locally to raise the awareness of dementia in our community

    There are two Dementia Champions in our office team, Debbie and myself. We will carry out information sessions in the Epping Forest area to make people more aware of Dementia and create more Dementia Friends.

    Being implemented

    2020 - Fourth Quarter Update

    We have carried out information sessions on two occasions in Epping.

    We have now made 100 Dementia Friends.

  • Benefit of music

    We know how powerful music can be to a person living with dementia.

    We would like to create a 'playlist for life' for any of our clients who would like to take part. 

    Music can be uplifting and help bring back happy memories from the past. Music has been shown to have a powerful, positive effect on those living with dementia.

    Being implemented

    2020 - Fourth Quarter Update

    So far we have created 5 playlists. We found that not only were they beneficial to the cleint involved but to their families also as they sometimes learnt about their loved ones past. One daughter was so moved by the stories behind the tracks her father chose that she shed tears of joy. These playlists have also been a way of bring the generations together.