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Sussex Police


17 November 2017
South East
Emergency Services Sector
Local Alliances:
Chichester Dementia Action Alliance, Bognor Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Sussex Police is responsible for policing the county of Sussex in southern England.

Our key changes for the future:

Public safety is a priority, response teams will have the same strength and they won't be constrained by organisational boundaries of East Sussex, West Sussex and Brighton & Hove - the most appropriate officer will respond to those most in need. A resolution facility, staffed by officers, will provide professional advice on the phone or online to resolve issues remotely at the initial point of contact. Where a problem would be more effectively dealt with by a partner, people will be directed to them.More online services will be available to meet people's changing needs - to report crime and find out information. Officers will be equipped with mobile devices to easily access information and complete administrative tasks whilst out in the community, reducing the need to spend time at police stations. Officers will carry out intelligence-led work, focusing on the most vulnerable and crime hotspots. PCSO roles will change, they will be equipped with a wider range of skills and become more flexible so that they can focus on those most in need, actively contributing to reducing crime, alongside partners. Officers will be trained in relation to a range of problem solving issues, reducing the need for specialist officers. With a flexible model, officers and staff can be moved around to where they are needed at a given time.There will be a named person for each ward in the county who can be contacted if needed. Victims and witnesses will have one officer dedicated to their case, reducing the need for handovers. Officers will provide joint services with partners, including Surrey Police. Officers and staff will work closely with partners, including co-locating whenever there are benefits to the community, thereby reducing costs. Policing districts will combine for effective command, consistency and partnership working. Our officers and staff will be trusted to use their discretion to do the right thing for the public we serve without multiple layers of supervision in place.

Specifically regarding Dementia we aim to:

1 - Implement the Herbert Protocol for care / nursing homes.

2 - Provide training to all front line officers (Response, Neighbourhood Teams, Front Office and Missing Person Teams). This will be provided by Dementia Alliance and this will be rolled out gradually.

3 - Engage with Dementia Alliance to work in partnership with other agencies. I have provided Dementia Alliance with a document sign posting families carers how to obtain GPS systems for those who might need it. The form also collates useful information which police would need, if the person living with dementia was to go missing from home.

4 - Provide presentations regarding what impact those people living with Dementia have on the police service.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Sussex Police is a large organisation which operates 24/7.

It will take time to provide the necessary training for all front line officers as officers work a shift pattern and have limited training days.

It will take some time to implement the Herbert protocol. This is being progressed by our Missing Person Team in liaison with Social Services who can identify the care homes with people who are living with dementia.

Member website


2. Actions

  • Raising Awareness for Police Officers

    Run bespoke dementia friends sessions for West Sussex Police Officers on front line duty.

  • In House Dementia Champion

    Agree with Chief of Police to have a dementia friends champion to roll out dementia friends sesisons

  • Launch of new search and rescue protocol for people with dementia

    Agreement with Chief of police about the Herbert Missing Person Protocol.  To be used with care homes in West Sussex area to provide additional information if a person with dementia is lost/missing.

    Attending Alliance meeting to present to group members