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The Disability Resource Centre

The Disability Resource Centre is an independent organisation and a registered charity, that has disabled people at the centre of its decision making. Our purpose: Empowering people of all ages who are affected by disability or health conditions to fulfil their potential and aspirations. We offer independent advice and information services to disabled people and their carers to enable them to have choice and control over all aspects of their lives. Covering Bedford, Central Beds, Luton and Northamptonshire, the Centre is nationally recognised by the Department of Health as an Action and Learning site for User-Led Organisations.

9 June 2016
East of England
Local Alliances:
Luton Dementia Action Alliance, Northamptonshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As on organisation that has arisen from the needs of Disabled people, The DRC has formed all its services based on what the disabled community have said they need. We try to be as responsive as possible, providing services and/or information to meet those needs.

Empowerment, knowledge, skills and support to enable individuals to live their life to the best of their ability is at the heart of what we do. Working to Meet the National Dementia Declaration 7 i-Statements is what we aspire to do.

We want all staff have participated in Dementia Awareness training. We want all staff and volunteers to become Dementia Friends. We would like to have Dementia Champions too.

Our role is to help people navigate the care, health and support systems and then to assist with linking them to the current services that will meet whatever need has been identified. It could be a holiday provider that has understanding of complex needs to assisting someone with a mobility aid, to supporting them to employ their own care and support team. All closely linked to statements 1-6. I-statement 7, is a bit outside our area at this current time.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We need to make sure that we get all staff Dementia Aware and provide training to do so. We need 6 Dementia Champions so that we can make sure that all our staff and volunteers become Dementia Friends. We need to ensure that we have people living with Dementia, and their carers involved in how we take our services forward. 

Member website


2. Actions

  • We need to make sure that we get all staff Dementia Aware and provide training to do so.

    Explore what electronic training materials exist to deliver Dementia Awareness training to ensure that part time and remote employees can receive then training.

  • We need 6 Dementia Champions so that we can make sure that all our staff and volunteers become Dementia Friends

    Work with LDAA to Train DRC Dementia Champions to deliver Dementia Friends training to all staff, Trustees and volunteers

  • To keep up to date with local and national information for people living with dementia

    Have live links to the LDDA website from DRC websites and relevant microsites

  • To promote our services as Dementia Friendly to the local and wider community.

    Promote and circulate information about our Dementia Friendly services focusing on information, advice, and equipment as well as how to go about employing your own care and support worker. We are testing how well our services work for with people living with Dementia and will be making a special effort to track individuals’ experiences of their dealings with us.

    Initial Scoping