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Northfield Hair Salon

Based within the Northfield Centre, Stafford we are a hair salon and also have a visiting chiropodist. The Northfield Centre consists on 80 independent living flats for people aged 55+ along with a range of community facilities also open to the general public. Many of our clients are living with dementia as well as other disabilities and health conditions and we aim to support them all by providing a flexible and individual service.

21 April 2016
West Midlands
Local Alliances:
Staffordshire and Stoke-on-Trent Dementia Action Alliance

1. Action Plan

The Hair Salon embraces people with different needs and caters for them as best we can.  I have a good understanding of how to support the customers who I deal with in my line of hairdressing who have dementia.

2. Actions

  • Supporting people living with dementia

    I support people who experience dementia or other conditions that affect their quality of life, by allowing more time, communicating clearly, repeat as often as necessary, communicating with family/carers to support the person all around providing hairdressing services in a way they can access.  


    2016 - Second Quarter Update

    New member

  • Establish good standards for people with dementia accessing hairdressing

    The salon owner reminds clients that live within the Northfield Centre when their hair appointments are and will also escort them to and from their flat where necessary.

    The owner also works with families and carers to set up a tab so a client doesn't have to carry money but their relative can pay at the end of the month so there is no cause to worry about paying on the day.


    2016 - Second Quarter Update

    New member

  • Promote being dementia friendly

    I will display the Dementia Friendly Community window stickers to spread awareness and deliver the hairdressing service in a way that is complimentary to each person.


    2016 - Second Quarter Update

    New member

  • Dementia Friends

    I am a Dementia Friend and have also registered the business on the Dementia Friends website.


    2016 - Second Quarter Update

    New member