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Prince of Wales Hospice, Pontefract

The Prince of Wales Hospice is a local charity that provides specialist and end of life care to patients diagnosed with any life limiting illness, within the ‘Five Towns’ community of Pontefract, Featherstone, Castleford, Normanton and Knottingley. Meeting the needs of the patient, their families, friends and carers is fundamental to the philosophy of the Hospice. Our aim is to support people to achieve the best possible quality of life in accordance with their wishes.

19 May 2016
Yorkshire and Humber
Care, Communication, Health, Medical
Local Alliances:
Wakefield and Five Towns Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our key role is to provide specialist palliative and end of life care to dementia patients that have been diagnosed with a terminal illness, ensuring they have equal access to specialist palliative care services.

‘Hospice Enabled Dementia Care - The first steps’ (Hospice UK, March 2015) identifies key characteristics that hospices can adopt in order to provide effective end of life care to people with dementia. We have recently implemented the ‘This is Me’ tool, which enables health care professionals to see the person as an individual, therefore supporting ‘Person Centred Care’.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

There is limited acceptance of dementia as a life limiting illness, therefore people with dementia and their families/carers are less likely to be introduced to timely discussions around future wishes and advanced care planning.

The Hospice needs to continue with staff education, providing relevant training to ensure colleagues feel confident having difficult conversations regarding palliative and end of life care.

We need to ensure that professionals, people with dementia and their carers are aware of the services that the Hospice provides.  

We are also looking at the Hospice environment to promote ‘Person Centred Care’ and safety.         

Member website


2. Actions

  • To improve our understanding of Dementia.

    For the link nurse to undertake Dementia Champion training and for this training to be delivered to hospice staff.

    In the meantime to deliver some starter sessions through the Alzheimer’s Society.  


    2016 - Second Quarter Update

    New member’.

  • Promoting ‘Person Centred Care’

    We have implemented (optional) clear signage in patient’s rooms. We are planning to purchase some coloured crockery, dementia clocks and electronic images of old photographs. 

    Planning, Implementation

    2016 - Second Quarter Update

    New member

  • To promote meaningful interaction and purposeful activity between staff, patients and visitors.

    We have improved our signage to give a clearer understanding on how to both enter and exit the Hospice. We are hoping to apply opaque sections to the inner automatic doors to break up any reflective image.

    Planning, Implementation

    2016 - Second Quarter Update

    New member