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Southport and Ormskirk NHS Trust Hospital

Southport and Ormskirk NHS Trust is an integrated care organisation which supports both acute hospital and community services across Sefton and West Lancashire.

25 May 2016
North West
Local Alliances:
Sefton DAA

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We have taken lots of actions to try and improve the patient experience for people living with dementia and their carers. Some examples of these are below:

We have flexible visiting hours and have signed up to John's campaign which supports 24/7 carer involvement.

We have a solid discharge planning service who work in conjunction with care home providers to ensure safe and appropriate discharge is evident for those living with dementia

We work in conjunction with both Merseycare and Lancashire care to support initial assessment, memory clinics and further management of those with dementia.

We have volunteer dining companions on the ward areas to help with patient feeds.

We have a hospital chaplaincy befriending service in the trust.

We have a steering group who meet bi-monthly. This is supprted by a multi-disciplinary team of clinical staff, including doctors, nurses, pharmacists, therapists , mental health liaison and non-clinical risk, audit , chaplaincy, catering and estates leads.

The quality matron also attends attends local dementia provider forums and CVS meetings.

We have senior support via the Deputy Director of Nursing, quality Matron and consultant physican and ward and department champions.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We are struggling with recruitment of staff. This is a national issue and we have an action plan in place to improve this.

The environment of the hospital is not adapted as much as we would like to support patients with dementia. Due to the extreme activity on our acute ward areas it is difficult to be able to make some environmental changes .

2. Actions

  • Staff Training

    We have a solid training programme in place to make sure that all Trust staff receive dementia awareness training, so that they can support patients who are living with dementia and their carers.

    Being implemented

    2016 - Second Quarter Update

    New Member

  • Hospital Passport to improve the patient experience

    We have a hospital passport available; so that those patients with any additional needs such as dementia are identified via the 'helping hands' logo which is used on stickers and magnets.

    Being implemented

    2016 - Second Quarter Update

    New Member

  • Dementia Friendly signage in the hospital and additional support for patients with dementia

    We have installed some dementia friendly signage in a number of areas of the hospital. We have an additional care bay which supports female orthopaedic patients with dementia; this is also supported by the therapy team who do daily reminiscence sessions.

    Being implemented

    2016 - Second Quarter Update

    New Member