Dale Eddison

We are an award winning independent firm of Estate Agents with five offices in Ilkley, Otley, Guiseley, Skipton & Silsden. We have four departments, residential sales, residential lettings, Commercial & Financial Services.

Updated:
18 April 2016
Sectors:
Businesses and shops
Local Alliances:
Bradford District Dementia Action Alliance, Leeds Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Making sure all our staff are trained and have all the tools they need to fully understand the best way to help our clients and their family deal with the very stressful process of  selling a family home, and all that entails, home visits and allowing more time with that individual.  We want to make that move as seamless as possible and ensure we remove as much anxiety as we can          

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We need to recognise that we will have to allow more time with the clients and their   families/carers from home visits to taking the client into a the back office for private updates in a quiet environment. Allocating a chosen member of staff to be their first point of contact who can then help from the moment the house comes on the market right up until the day they move out, building up trust, liaising with other companies to help ensure everything is in place.

Member website

www.daleeddison.co.uk

2. Actions

  • Raise Awareness of dementia amongst staff.

    All staff to attend dementia awareness training session.

    Status:
    Being implemented

    2016 - Second Quarter Update

    New Member

  • Encourage businesses we work with to becom e dementia friendly.

     Contact associated businesses, ie removal firms, trades people that we work with to see if they will become a dementia friend.  

     

    Status:
    Planning

    2016 - Second Quarter Update

    New member.

  • Fundraising to support local Dementia Friendly activity.

    Explore opportunities to fund raise/sponsor some local dementia activity    

    Status:
    Planning

    2015 - Fourth Quarter Update

    New Member

  • providing support for clients with dementia.

    Managing Diaries and making sure we have sufficient staff to enable the allocated staff member time.

    Status:
    Planning

    2016 - Second Quarter Update

    New Member

  • Ensure the environment is dementia friendly.

    Provide a quiet space.

    Status:
    Being implemented

    2016 - Second Quarter Update

    New Member