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Ainsdale Medical Centre

We are a General Practitioners Surgery who have two Dementia Champions and a full compliment of Dementia Friends staff. We have held Sessions for other surgery staff and are due to hold another one for local business people. We pride ourselves on our commitment to supporting and promoting awareness of Dementia in all areas of our daily routine.

24 June 2016
North West
Health, Medical
Local Alliances:
Sefton DAA

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As a practice we have trained all our staff to be very Dementia friendly and encourage patients and carers to approach us for any support we can provide through leaflets and posters. We have in our waiting room a print of all staff signatures who have completed the training and it has a prominent position for all to see. We also have a confidential area so we can offer a private chat to any person who has questions or concerns.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We try to inform our patients/cares of as much information as possible without being to intrusive and do this using visual materials and resources.

2. Actions

  • Care and Support

    To understand and respond in a sensitive way when people may need support and understanding. To give time and confidentiality where needed. We have a confidentiality booth which is sign posted and easily accessible. We aim to help in a confident and supporting way showing sensitivity at all times.

    Being implemented
  • Staff training and sharing dementia awareness

    We have two Dementia Champions and we are very proactive with the community. We will strive to hold sessions to promote the awareness and understanding of Dementia to support people living with Dementia and their carers/family.

    Status.  Two champions who trained in Liverpool on a days course. We held a session to include local buisness people 18th May which was Dementia awareness week and suggested that they become members of the DAA.

    Being implemented

    2016 - First Quarter Update

    Since March 2015 we have held three sessions

  • Increasing Dementia Awareness

    We use materials and resources  from our local Alzheimer's Society office to promote understanding and encourage patient contact. We have achieved the status of all our staff being Dementia Friends with a good understanding of dementia. We supported the Alzheimer's Society Cupcake Day 16th June 2016 which included both staff and patients. We gratefully accepted the help from our local bakeries who were happy to be involved and we raised £91. We embrace the opportunity to promote awareness whenever possible.

    Status.  22 Dementia friends

    Being implemented