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Co-operative Funeral Care Formby

The Co-operative Funeralcare in Formby is part of the UK’s largest Funeral Directors. Our Promise is to help you arrange or plan a funeral with care, respect, clarity and reassurance. In order for us to achieve this, we have created five commitments that we follow rigorously. 1. Here for you: We’re available 24 hours a day, 7 days a week, so you’ll always have someone to talk to. 2. Guiding you through: Every step of the way, we’ll explain all the options available to you. 3. A unique tribute to a unique life: Together we can create a completely unique and personalised service. 4. Making it clear: Throughout, we’ll keep you fully informed of exactly what you can expect from us. All our documentation will be written in plain language. 5. Caring professionals: We know our service can only be as good as the people who look after you and your family.

6 April 2016
North West
Local Alliances:
Sefton DAA

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

In 2015 one of our staff attended a Dementia Awareness Training Session in the Village.  Following this, businesses were invited to a meeting to explore how we could make Formby a dementia friendly village.  Our staff have attended each of these meetings and some of these have been held in our funeral home.

The plan is to enable more of our own staff to attend the next training session.  This will make it possible for them to be more supportive of our people with dementia and their families.  In due course we plan to extend this to other staff within our Care Centre and then to other areas of the North West.

As one of the businesses in the village to be involved with these meetings from the start, we also hope to encourage other local businesses to join this group and enable staff to attend the next training session.



2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Ensuring there are training sessions at times staff can be free to attend.

2. Actions

  • Dementia Friends Awareness Sessions

    Enable staff in branch to attend the next awareness session planned by the businesses in Formby which will be in April 2016.


    2016 - Second Quarter Update

    New Member

  • Raise awareness within our care centre

    Speak to staff from other funeral homes within our care centre regarding working towards becoming dementia friends, the training and how it has helped us in our funeral home.


    2016 - Second Quarter Update

    New Member

  • Raise awareness among other local businesses

    Speak to local businesses regarding our local group in Formby and encourage them to join the group and attend the next Dementia Awareness Training in April.


    2016 - Second Quarter Update

    New Member