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Healthwatch North Somerset

Healthwatch North Somerset is the local independent voice for health and social care provision, working with local people to improve services in North Somerset now and in the future. We are independent and powerful, having the strength of the law and the national influence of Healthwatch England behind us.

5 April 2016
South West
Local Alliances:
North Somerset Dementia Action Alliance, Portishead Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Develop a section of the proposed ‘Reference Library’ for ‘Dementia’ to ensure all staff have access to supporting information on how to communicate effectively with someone living with dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

It will be difficult to find the time to develop and implement the idea of a reference library and to keep it up to date.

One member of staff will take overall responsibility for setting this up but as we are a small team we will all get involved in keeping it up to date.

2. Actions

  • Awareness

    What we are going to do:

    Ensure staff, trustees and volunteers are given the opportunity to attend a Dementia Friends session and incorporate this into volunteer training for our Enter and View Authorised Representatives.

    Being implemented
  • Engagement

    What we are going to do:

    Incorporate regular visits to dementia support groups across the county into our long-term engagement plan to ensure that people with dementia are given the opportunity to speak up about their health and social care experiences.

  • Promotion

    What we are going to do:

    Promote the work of the Dementia Action Alliance, the Alzheimer’s Society and our local network or professionals and support groups via our website, social media and newsletter.



    Being implemented