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Hospice Services at Home TLC Ltd

Hospice Services at Home TLC Ltd (‘TLC’) is a Registered Charity operating in Hampshire, Surrey and West Sussex. Based in Bordon, Hampshire. The Charity's mission is to enhance end of life care by providing a range of services for adults with life limiting conditions, their families and carers in their own homes. The services we provide are: • Free Complementary therapies for clients and carers • Befriending service, support and practical assistance. •Time out for carers. In addition to supporting people with specific conditions, the charity is also able to respond to those whose lives are restricted a result of the normal ageing process. More and more, we recognise the need to support the frail elderly who want to remain in their own homes but have difficulty if they are living alone. All our staff are qualified and all our volunteers are specifically trained. We are committed to the highest service standards and equality of access through sound planning, organisation and teamwork.

15 March 2016
Care, Voluntary
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

TLC is committed to supporting Dementia sufferers and their carers and family, through our befriending services and Dementia workshops.


2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We do not foresee any specific challenges or issues relating to the delivery of these outcomes.

2. Actions

  • Staff and befriending volunteers attend day long training provided by the Alzheimers Society. Description: Ensure all staff,

     Ensure all staff, attend a dementia awareness raising session

  • Signposting

     Signpost individuals that we come into contact with to relevant organisations e.g. Dementia Advice Service, Alzheimer’s Society etc. and work closely to build relationships/links with other members of the DAA to make it easier for people to get access to the services they need.

    Being implemented
  • Dementia Champion

    Offer all volunteers the opportunity to become Dementia Friends, a member of your          team volunteer or staff may like to become a dementia champion by taking a free one day course so they can deliver the dementia friends sessions.

  • Activities

     Offer meetings, outings and activities for people living with dementia and their carers.

    Being implemented
  • Ambassador

     Nominate a senior person in the organisation to become an Ambassador, to promote dementia awareness within their organisation and at suitable opportunities


    2014 - Second Quarter Update

    New memebr