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Barton Webb-Peploe Partnership

We are a GP Partnership, comprising of two surgeries in Barton on Sea and Lymington. We look after 10,602 patients which includes the highest number of diagnosed Dementia Patients in West Hampshire (281)

10 September 2018
South East
Clinical Commissioning Group, Health, Medical
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our role, as  GP Practice, is fundamental to the care and well-being of both patients with diagnosed dementia and those who are at risk of  suffering from it in the future. We have the highest number of diagnosed dementia patients out of any GP Practice in West Hampshire, and look after both their daily medical needs along with ensuring they and their carers have a robust care plan with their ongoing needs addressed.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The high numbers of patients with dementia is a challenge to us, particularly as many of them are not able to get to the surgery to be seen, creating a high 'visit load' for the practice. A large percentage of our dementia patients are in care homes and are therefore also often suffering from multiple co-morbidities. We are also challenged to ensure that dementia patients feel welcome, supported, and have their needs met when they do attend the busy environment of a modern GP surgery.

Member website


2. Actions

  • Ensuring our clinicians are appropriately trained with the latest guidelines

    Invite a local OPMH consultant to the surgery to educate GPs on the latest guidelines on dementia identification and initiating treatment, and the local CCG trainers to deliver an update session on the Mental Capacity Act.

  • Raise awareness amongst clinical and non-clinical staff about Dementia, and implement iSPACE to become dementia friendly

    Run a 'dementia friendly' training session for both clinical and non-clinical staff, with the aim of both raising awareness of Dementia and creating an action plan on steps to be taken in order to provide even better care for our dementia patients and become a 'Dementia Friendly' GP practice. All staff also to receive and read the booklet produced by the Alzheimers society entitled 'How to help people with dementia, a guide for customer-facing staff'

  • Ensure our GP surgery environments are dementia friendly

    Having educated them with the relevent 'dementia friendly training', link up with the Patient Participation Group and walk around the surgery to look at how the environment could be improved, for example with signage and how we ensure dementia patients can find relevent information when here. This 'walk-through' will then also be done with a dementia patient and their carer to gather their feedback. All agreed actions to be implemented.

  • Improve the level of support provided to Dementia patients and their carers

    Write to each patient on our dementia register or their carer. We are concerned that we do not hold details of the carer for each dementia patient. We will ask to provide us with that information and, where they consent, to refer them to the local Carer service so that they can receive additional support. In the letter we will also provide a leaflet produced by ourselves detailing some practical considerations for those looking after dementia patients, along with contact details of local and national groups to who can provide more support.

  • Take a leading role in promoting Dementia diagnosis and support in our local area

    Dr Chad Tew, one of our GP Partners, is now one of the GP Leads for Dementia in 'West New Forest' CCG locality. He has already helped design and lead a 'Dementia' day which brought together GPs, nurses and dementia organisations to discuss current and future needs for dementia patients, and is leading on action planning for GP surgeries as part of the 'QPS scheme'.

    Being implemented