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Harbourside Family Practice

Harbourside Family Practice is a well established family practice in Portishead. The practice is able to offer a comprehensive range of clinical services to its population and has more than 9,200 registered patients. Anyone living in Portishead, North Weston, Portbury, Clapton in Gordano and Weston in Gordano is welcome to register with Harbourside Family Practice. The Harbourside Family Practice is a team of dedicated professionals, many of whom have weathered the changes and uncertainties facing the practice in years gone by, but have always continued to strive to offer a first rate service to our patients. We are facing many challenges in the coming years which offer exciting opportunities to develop and improve the practice.

10 March 2016
South West
Local Alliances:
North Somerset Dementia Action Alliance, Portishead Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

By appointing a Dementia Lead in Reception.

Ensuring the Dementia Lead Nurse is involved in training.

Information evening for patients so they know how to access care.

Raising staff awareness.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Keeping training up to date - contact Brenda on an annul or 6 month basis to check if anything has changed.

Getting access to awareness raising material - look into where to source the material.

Member website


2. Actions

  • Information evening

    We will organise an information evening during Dementia Awareness Week for patients to come along to and find out more information about dementia.

  • Nominate a Dementia Lead on Reception

    We will speak to our reception staff and nominate a Dementia Lead who will do some further training with Brenda.

  • Train Reception team

    Brenda will come in and run a couple of training sessions with our Reception team to raise awareness of dementia.

  • We run memory clinics to help diagnose dementia

    If GP/family/patient have concerns about money.

    Being implemented
  • We have meetings with the Memory Service

    GPs have had training on how to prescribe medication to a newly diagnosed dementia patient, and how to diagnose dementia themselves.

  • Look after carers of people with dementia

    Signpost them and patients to support groups.

    Being implemented
  • Looked into how to look after dementia patients in care homes

    Eg care home dim lights at certain times, so definition between day and night.

    Being implemented