Bon Marche, Eastleigh

We are a retail (ladies) store mainly to the over 50s

4 March 2016
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Having staff available to help with choice of purchases. We already visit care homes with our clothing ranges to give residents the opportunity to shop

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We are a very busy store so I would maybe have to look at extra hours on certain days.

2. Actions

  • Dementia Awareness raising for staff

    Ensure all customer facing Staff attend a dementia awareness raising session


  • Environment

    Awareness of our store environment, factors which may cause problems for someone with dementia.

  • Enable residents to continue shopping

    Working with local care homes to enable residents to continue shopping


    2014 - Third Quarter Update

    New member