Citizens Advice South Derbyshire

At South Derbyshire Citizens Advice Bureau we can give you free, confidential, impartial and independent advice and information on a wide range of subjects. We can work with you to sort out any debt worries and claim all the benefits you may be entitled to. We can help with housing and employment problems, or deal with queries about consumer or tax issues. We can advise on legal matters, answer questions about immigration, and we have lots of experience on family and personal matters too. We speak up for change in social policies; from our clients' experiences we can see where services and policies are failing.

Updated:
20 April 2016
Location:
East Midlands
Sectors:
Charity, Voluntary, Voluntary Sector
Local Alliances:
South Derbyshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Citizens Advice South Derbyshire provides a holistic service and see many elderly people and carers to whom we are able to advise on the uptake of benefits, applications of schemes and grants available and signpost for specialist services. As an organisation we are able to offer home visiting appointments in the South Derbyshire area for people who do not have access to public transport or unable to leave their homes.

We aim to raise the awareness and understanding of dementia by training our staff and volunteers.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Cuts to funding is one of our main challenges as this would reduce our advice services and ability to do offer home visiting appointments.

 

2. Actions

  • Training of staff and volunteers

    For all our staff and volunteers to become dementia friends and be aware of signs of dementia when going out seeing people and helping/supporting carers.

    Status:
    Planning

    2016 - First Quarter Update

    New Member

  • Implement Dementia Friends Awareness on all inductions

    Training two members of staff to become dementia champions to ensure everyone who comes through our organisation as a member of staff or volunteer is  dementia friend.

     

    Status:
    Planning

    2016 - First Quarter Update

    New Member

  • Providing home visiting appointments for people with dementia and carers

    Advisers will offer home visiting appointments to people with dementia who feel more comfortable having an appointment at their home as well as advising carers who may be unable to leave the person they are caring for to attend an appointment

    Status:
    Planning

    2016 - First Quarter Update

    New Member