1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

The shop is regularly visited by people with dementia on their own and with their carers

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Having the skills and knowledge to deal with challenging situations involving PWD