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The Cornish Store, Falmouth

13 March 2014
South West
Local Alliances:
Falmouth Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Improving staff awareness and understanding of dementia, thereby having a good customer service ethos and training for our staff.   

Have a willingness to respond to the individual’s needs and help/support them when we can and it is reasonable for us to do so.

Provide a safe and welcoming environment coupled with first hand knowledge of dementia sufferer.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

 Lack of knowledge amongst our staff/community 

2. Actions

  • Review

    Reviewing our practices/policies which may affect a person with dementia


    2015 - First Quarter Update


  • Spread awareness

    We will spread awareness of dementia by openly supporting dementia friendly communities

  • Promote

    We will promote the dementia friendly Falmouth campaign by displaying the Dementia Friendly Falmouh logo