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The Bay Trees, Milford on Sea

We own and run an award winning Bed and Breakfast in an historical house, once the Poor House in the village of Milford on Sea. We aim to give guests a positive experience and to enjoy the facilities we offer. Both Mark & Sarah have experience in the hospitality business and helping people feel at ease.

Updated:
22 May 2018
Sectors:
Hospitality
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Providing a responsive and sympathetic experience for people with dementia and their carers using The Bay Trees Bed & Breakfast in Milford on Sea.

 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Developing a fuller understanding of the needs of customers with dementia and having the time in busy periods to meet these needs.

2. Actions

  • Dementia Awareness raising for staff

    Ensure all staff, attend a dementia awareness raising session

    The owners are the only staff and both have attended awareness training.

    Status:
    Being implemented, Delivered
  • Involving families with our guests

    Ensuring all guests that have Dementia are supported by actions, advice and knowledge from their families ensuring we have the best tools to support guests.

    Status:
    Being implemented
  • Environment

     Considering the needs of people with dementia in any future changes to the environment and facilities of the Bay Trees

    Status:
    Investigating

    2014 - Fourth Quarter Update

    New member