JC Solicitors, Alton

We provide legal services covering a broad range of areas, but specialise in assisting vulnerable and elderly clients.

Updated:
23 February 2016
Sectors:
Legal
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

 To assist with legal advice, offering home visits and giving lots of time and patience so they feel relaxed and at ease.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Could be some limitations due to number of staff qualified to deliver this service. 

Member website

www.jcsolicitors.com

2. Actions

  • Dementia Awareness raising for staff

     Ensure all customer facing staff are dementia aware – session delivered 3rd July 2015. Some staff already Dementia Friends, others will attend session – date to be agreed

    Status:
    Planning
  • Provide Dementia-friendly goods / services

    Home visits to provide legal services so clients are comfortable in their own home.

    Status:
    Delivered
  • Involving people with Dementia

     Undertaking work with LPA’s, ensuring person with dementia is involved and adhering to MCA and code of conduct

    Status:
    Delivered
  • Taking on Dementia Champion Role for future awareness sessions.

     A member of legal team has completed Champions training and will undertake all future awareness sessions for new staff as they join on a 1-2-1 basis 

    Status:
    Delivered
  • Embed concept of being dementia-friendly within our business.

    This will be added to office manual and training made part of induction for all new staff

    Status:
    Planning

    2015 - Fourth Quarter Update

    New memeber