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Lotus Homecare

Our organisation provides sheltered housing for over 50’s. We also provide care in the community for elderly, Disabled people , End of life and respite sitting service. From the first moment of contact by our office we try to establish what needs and wants of the person wishes to have delivered from us. We strive for excellence and dignity whilst care is delivered within a residential setting. Our staff are given an induction training course which covers all areas from Health and nutrition to Dementia and Diversities. While we all know people are now living companies like ours grow in strength by giving people the option to have care in their own homes rather than a residential care home setting. This has given more choice and person centred to care.

Updated:
13 December 2016
Location:
Yorkshire and Humber
Sectors:
Social Care
Local Alliances:
Yorkshire & Humber Dementia Action Alliance, Rotherham Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

By establishing more training courses for carers to enable them to set out in the community with the tools provided to give a greater understanding of why people with dementia feel the way they do, act the way they do and react the way they do. With the training provided we can also give a greater understanding to families who are confused from the early stages of dementia to the later stages. With the knowledge of dementia training staff can react better to situations and know how to deal with certain situations. Having a  voice for a person with dementia who cannot express their feelings and speak up for the community we support I feel is important and by re training our staff with further dementia training we can provide a better person centred care package.

           

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Many training courses on dementia are very short and not very in depth. I feel this does not give a greater understanding for staff members to provide care to the people we support in the community. Many staff members do not understand or realise that Dementia does not discriminate against age or sex. Dementia can effect anyone at any point of their life. I feel if we can gather as much information as possible and provide a good value based dementia training for our staff members we can provide more person centred care. Finding courses solely for dementia is difficult and is at times a taboo subject. I feel if we can make training interesting and grasp peoples attention we can make the training interesting and give interesting fun training that staff will want to sit and listen to.

             

2. Actions

  • Dementia training

    Improve our understanding of Dementia

    Judge each staff group and assess training requirements – access training though RMBC Bronze to Platinum dementia training

     Ensure that Dementia Awareness training is a mandatory requirement of all staffs training requirements at a suitable level appropriate for the role of each employee.

    Office staff booked on Dementia Friends Champion Training

    Ensure that the principles of behaviour as a means of communication are acknowledged and understood by all

    Staff are booked on the currently avaliable training, we have actioned new dates for training with RMBC and also sent links to all staff to join as Dementia friends

    Care Coordinator attended Dementia Friends Champion awareness. Now Champion of branch who will hold information sessions.

    Status:
    Being implemented
  • Dementia Friends

    Ensure all staff sign up as dementia friends and encourage them to cascade their knowledge into the surrounding community and their own net works

    Have a dementia Friends champion to cascade and sustain the dementia friend commitment 

    During Dementia Friends sessions staff will be ecouraged to all become Dementia friends

    We have sent all staff members links to become dementia friends our staff are offered support within branch to access the video if needed. 15 staff are now dignity champions this will rise as the branch has a target.

    Office staff booked on Dementia Champion Training

    Status:
    Being implemented
  • Dementia Friendly Enviroment

      Make staff aware of the importance of  about dementia friendly environments .

    This is discussed in staff one to ones

    Dementia Action board set up in branch.

    Staff to be provided with Dementia friendly booklet.

    During Dementia Friends sessions enviorments will be discussed and information passed to staff members on open day May 16th

      

    Status:
    Being implemented
  • Meal provison

    Food provision

    Show service users the meal choices they have stimulating senses

    Smell, sight  

    Give consideration to the colour of crockery

    Ensure food is fortified where necessary

    Maintain good levels of hydration  and a nutritional status 

    Staff are spot checked to ensure that the care is person centred

    Status:
    Being implemented
  • Life History ,dignity and personal choice

    Ensure that a person with dementia is offered choices and is asked for their input into their care needs where ever possible.This is openly used in our care plans                                                                                                  Have a method of gaining as much knowledge about each person with dementias history and ensure all staff use this knowledge to help a person feel comfortable in their surrounding  .                                         This is done through our person centred care plan.

    Status:
    Being implemented
  • Reminisiscience music and sensory stimulation

    Reminiscence – Making use of items and pictures to help a person feel comfortable and engage with them                                                             Our sitters do this and are encouraged to engage in picture remising

    Make good use of music as a means of simulation                                        We add this to care plans if this is something that helps a customer

    Use as many methods of stimulations as possible                                   Using all the sensory  methods possible .This is added to our person centred care plans

    Status:
    Being implemented
  • Use of the DAA website as a resource

    Regularly visit the Dementia action Alliance website

    Looking for information and good practice

    Use the website to share good practice

    Visiting with Dementia Action alliance regular and updating our progress

    Status:
    Delivery
  • Parntership work with SYFR dementia project

    We have become partners of South Yorkshire Fire and Rescue to promote Safe and well checks and reconise the importance of safety to a person with dementia and their familiy

    Status:
    Implementation