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West Sussex Libraries

There are 36 libraries in West Sussex providing books, information, access to computers, community space and activities, events and talks.

17 March 2020
South East
Local Authorities
Local Alliances:
Bognor Dementia Action Alliance, Crawley Dementia Alliance, Horsham District Dementia Action Alliance, Worthing Dementia Action Alliance, Adur Dementia Action Alliance , Haywards Heath Dementia Action Alliance, Burgess Hill Dementia Action Alliance, East Grinstead Dementia Action Alliance, Arun District Dementia Action Alliance , Selsey Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

The libraries work in partnership with other local organisations to raise awareness of dementia and the support that is available locally by holding Dementia Awareness Days. Within this proposal, staff and customers will receive Dementia Friends training and this will enable us to offer a better service to people with Dementia and their carers. We have introduced a memory management ticket, which allows adults with memory difficulties, which affect their ability to return items on time to take out 20 items including audio books free of their hire charge. There are no fines for overdue items on this ticket. We have added Picture Books to Share to our county stock. These are books for people with dementia which make communication easier, reduce boredom, depression and isolation, help deal with difficult behaviour, encourage reminiscence, provide an enjoyable activity and provide a pleasurable distraction. The National Reading Well Books on Prescription for Dementia Scheme is available in all libraries within West Sussex.The core booklist of 25 titles includes professionally endorsed information and advice for people diagnosed with dementia, their carers, and people worried about symptoms or wanting to find out more about the condition. West Sussex Library Service has a Reminiscence Collection which includes packs of multi-sensory objects on different themes. As part of the later life offer staff will be trained to help people with dementia and their carers too. West Sussex Library Service has regular drop-ins that can provide a social meeting place available for all. These include regular readers groups, Knit and Natter, Board Games sessions and Relax with Colouring. . West Sussex Library Service has a Home Library Direct service. This is a facility that is available to those that are unable to get into the library due to age, illness, disability,mobility issues, caring responsibilities or other issues. The service is delivered by volunteers who arrange a visit and deliver a selection of books. West Sussex Library Service have created an ‘Information for Older People’ Folder. This folder has been created to enable libraries to put information together for services for older people . Staff attend regular dementia forums, which allow us to promote our services, establish what other organisations are doing and form other partnerships. We also have a library of communication devices to help adults who find communication difficult.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Constraints on staff time and space in the libraries (especially the smaller branches), ensuring that these events are well attended. There are resolutions to these problems: Volunteers could be recruited and trained to help at events and promotion by posters, social media and on our website can help increase interest in the events.

2. Actions

  • We will offer our staff and the public Dementia Friends training sessions

    The library service has a commitment to provide excellent customer service and becoming Dementia Friends trained is part of this.    

    Being implemented
  • To promote our Reminiscence Collection

    We currently have 10 packs and will be expanding the collection to 22. When the collection has been expanded we will promote these more widely, including on our website and to Care Homes

    Being implemented
  • To increase awareness of the Memory Management ticket

    We will promote the memory management ticket and its benefits to the wider community

    Being implemented

    2016 - First Quarter Update

    New member