Alexander House Surgery, Farnborough

General Practice NHS Surgery Alexander House Surgery is a doctors surgery in Farnborough which provides the highest quality healthcare to patients in the area. Our doctors, nurses and all our other staff are dedicated to offering a professional service.

Updated:
5 November 2018
Sectors:
Health, Medical
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We are commited to ensuring that all staff have a good understanding of dementia by providing training on a regular basis. We endeavour to diagnose patients with dementia as early as possible. We identify where additional support is needed when patients visit the Surgery and liaise with carers and care homes to ensure that this is in place. To provide clinical support post diagnosis to carers and family members who are affected by Alzheimers and various types of dementia. To always consider the patients perspective on their condition. We have created Easy Read leaflets to explain a patients journey when seeing the doctor and some procedures that may take place eg ECG, blood tests and health checks. To work collaboratively with local dementia alliances.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The increasing number of patients with dementia and how we meet their needs. Ensuring that the skills we learn from training are transferred to the work place. Time management. Understanding the inpact of dementia is diverse and ensuring our approach is flexible. Helping a patient come to terms with their diagnosis and illness.

2. Actions

  • Dementia Awareness for staff

    We are committed to ensuring that all staff have a good understanding of dementia, by providing training on a regular basis. We instil our staff with the core values of dealing with patients with dementia eg communication, observation, respect and emotional support so that the experience of visiting the Practice is always a positive one.

    Status:
    Completed
  • Ensuring support

    We identify where additional support is needed when patients visit the Surgery and liaise with carers and care homes to ensure that this is in place.

    Status:
    Being implemented
  • Post diagnosis help

    To provide clinical support post diagnosis to carers and family members who are affected by Alzheimer’s and various types of Dementia

    Status:
    Being implemented