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Deptford Methodist Mission Disabled People's Contact (DPC)

The Disabled People’s Contact (DPC) is a social contact day centre for disabled and / or vulnerable older people, meeting on Tuesdays, Wednesdays and Thursdays and serving the Boroughs of Greenwich and Lewisham. It facilitates friendship, and provides support and a sense of community to those who otherwise would be isolated by their personal circumstances. Transport to and from the centre, a nutritious 3-course lunch, and various activities designed to promote and improve physical and mental health are provided, such as gentle exercise classes, musical entertainment, bingo and frequent outings. In addition to the day centre we run a Monday evening club for adults with learning disabilities and a training and mentoring programme for volunteers which includes work experience, assistance with job applications, access to training and gaining of life skills. We also run a charity shop, ‘The Well’, which raises funds to support our work.

12 April 2017
Care, Charity, Faith Groups, Recreation, Social Care, Voluntary Sector
Local Alliances:
Lewisham Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our organisation aims to reduce isolation. It does this by providing a safe and supportive environment for vulnerable adults to socialise. This demonstrates that we play a key role in the lives of people with dementia, specifically relating to DAA outcome 3 which enables people to 'have fun with a network of others, including people in a similar position to me'.

Our staff take the time to get to know each person and are therefore receptive to changes in behaviour that may be due to illness or emotional difficulties. This demonstrates our ability to support people with dementia. In this way, we play a key role in DAA outcome 5, which encourages understanding: 'If I develop behaviour that challenges others, people will take time to understand why I am acting in this way and help me to try to avoid it.'

Finally, we have a range of activities and entertainment on offer. Our staff appreciate that everyone is different, and aim to learn what our members enjoy doing and support them to engage in these activities. Therefore, our organisation plays a role in achieving DAA outcome 2, specifically with regards to the following item: 'Care home staff understand a lot about me and my disability and know what helps me cope and enjoy the best quality of life every day'.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The main challenge to delivering the outcomes of the DAA is the size of our organisation. We are a small charity and can therefore find it difficult to allocate resources to making changes. However, we appreciate the need to take action, and are focusing on key areas where we can make an impact.

2. Actions

  • Improve access to information in our Day Centre

    Signage: We have signage in place, but there are some points in the building where a decision is required to turn left or right, and we feel that we could reduce feelings of uncertainty in our service users if we improved signage at these key points.

    Scheduling: People may also be uncertain about the schedule for the day, and so we will put up a schedule outlining key timings, next to the clock, and will also consider purchasing a larger clock. 

    Identities: Make sure all staff wear a name badge to reduce feelings of discomfort when names cannot be remembered.


    2017 - Second Quarter Update

    We have been using these signs for some time now, but there are still some instances where pepole are unsure about which way to turn in the building. We have sought advice, and will be providing more pictures to accompany words - to make the signs more clear.

  • Attend Dementia Training

    Ensure all staff have been trained on Dementia Awareness courses. These are available through Lewisham Mindcare, and an online course is also available for staff who may be unable to travel due to work commitments or health concerns.

    Ensure the induction process for volunteers includes training and information about how to talk with and support people with dementia.


    2017 - Second Quarter Update

    Some staff have been trained using the Dementia Friends website, but we have had new staff join, so continue to send out the links on a regular basis.

  • Improve information for family / carers

    Some families / carers may be experiencing difficulty at the diagnosis of dementia given to their relative.

    We will update our website to include links to information about Dementia. This will include links to relevant charities such as Dementia UK, as well as information about support and training available for family / carers provided by Lewisham Mindcare.


    2017 - Second Quarter Update

    We have added Lewisham Mindcare to our website, but have others to add. We also continue to spread the word about dementia training provided by Lewisham Mindcare. We will also email family members with the Dementia Friends training video links.

  • Make our charity shop more Dementia friendly

    Train staff and volunteers: Ensure all shop staff are trained in Dementia Awareness, to be able to support customers, as well as our service users who visit the shop.

    Improve signage: We will also ensure that our ranges have clear signage to help people navigate through the shop.