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Home Instead Senior Care Retford and Gainsborough

Specialising in non medical care of older people in their own homes, Home Instead Senior Care provides that precious gift of freedom; ensuring older people remain free to stay at home where they're most happy and comforable; giving their families freedom to relax in the knowledge that their loved ones are in excellent hands

2 March 2016
East Midlands
Care, Social Care
Local Alliances:
Nottinghamshire Dementia Action Alliance , West Lindsey Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our companionship based approach means wherever possible our clients have personal choice and control over decisions, and wishes, with regards to their plan of care and we ensure that at all times we communicate effectively with the client and their family about their support, health and well-being. We believe that we can only deliver the right care if we build a relationship with our clients so we aim to support clients with the same regular CAREGivers whom spend a minimum of one hour at each visit and are matched to the clients with the same hobbies and interests. We are rolling out our own Home Instead City & Guilds Alzheimer’s and other Dementias CARE (changing ageing through research and education) programme to all our caregivers. This training will also be rolled out in the form of family and community workshops in the Retford area initially. The training focuses on understanding the disease, knowing the person behind the dementia and learning techniques to handle the many different behaviours associated with the disease. We hope to educate society and change opinions and views both on a local level and at a national level with the Home Instead network. Our ethos encourages, stimulates and supports clients to be as independent as possible meaning they feel valued, understood and enabled. Many, establish or re-establish personal interests and links with group activities. We help integrate clients with local services, like Memory Cafes, and their families through support attending family occasions

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Raising awareness about our approach to dementia care for people living at home is a challenge. We need to educate people not to compare our care at home services to those of others on the basis of price alone as it may well be a matter of comparing apples and pears and we need to educate the public to understand that care does not have to be about a task and time activity, but more one of person centred aproach based on their wishes and choices.  We need to educate people and enable those who accept objectively poor quality (provider needs driven) dementia care to spot that it is unacceptably poor and to expect and demand better (truly client driven) dementia care.

2. Actions

  • Dementia Friends

    Ensure all CAREGivers employed by Home Instead Senior Care Retford and Gainsborough are trained as Dementia Friends

    Being implemented
  • Raise the profile of Dementia

    Offer free Dementia Friends sessions in local community including schools to help raise the profile of dementia 

    Initial Scoping
  • Client Empowerment

    Empower our clients and their carers with resources and techniques to support people with dementia, making their experience a more positive one

  • Home Instead City and Guilds Alzheimers training

    We will start rolling out our own Home Instead City & Guilds Alzheimer’s and other Dementias CARE (changing ageing through research and education) programme to all our caregivers.

    Being implemented
  • family workshops

    We will start to roll out free family workshops offering support and advice to carers of those with dementia

    Initial Scoping