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NTW Older peoples Community Mental Health Team South Tyneside

Updated:
18 April 2016
Location:
North East
Sectors:
Hospitals and Hospital Trusts
Local Alliances:
South Tyneside Dementia Action Alliance, North East Dementia Alliance

1. Action Plan

-          Promote increased feedback about the service from patients and their carers’. We are now sending out ‘Friends and Family Tests’ with discharge letters. Staff are encouraged to promote the completion of this document as they work towards discharging the patient.

-          Ensuring the carer’s of our patients are provided with important contact numbers and information about relevant support systems. A ‘Useful Contacts for Carers’ leaflet is now sent out with initial assessment appointment letters.

-          To increase the amount of Dementia Friends within the team, including admin and domestic staff. We have a Dementia Champion within the team who will complete this in near future.

-          Specific feedback time has been set within team meetings to enable Carer Leads to pass on information from relevant groups attended / spread messages i.e. from Dementia Action Alliance.

-          The OP CMHT is committed to working within the ‘Triangle of Care’, to promote carer involvement across various aspects of a person’s care, and prevent unhelpful linear relationships forming between the professional, patient and the carers.

-          To increase use of the ‘Getting to Know You’ document, which enables professionals to better understand an individual’s caring role, the level of impact it has on their life and ways in which this carer could be better support. This will be completed by professionals as soon as possible, if assessment determines the need for ongoing support from our team.

Member contacts

Rebecca Gray

CPN - Cognitive and Functional Frail Team

South Tyneside CMHT

2. Actions

  • Involvement of people with dementia

    Promote increased feedback about the service from patients and their carers’. We are now sending out ‘Friends and Family Tests’ with discharge letters. Staff are encouraged to promote the completion of this document as they work towards discharging the patient.

    Status:
    Implementation
  • Practical support to enable engagement in community life

    Ensuring the carer’s of our patients are provided with important contact numbers and information about relevant support systems. A ‘Useful Contacts for Carers’ leaflet is now sent out with initial assessment appointment letters.

    Status:
    Delivery
  • Challenge stigma and build understanding

    To increase the amount of Dementia Friends within the team, including admin and domestic staff. We have a Dementia Champion within the team who will complete this in near future.

    Status:
    Delivery
  • Community-based solutions

    Specific feedback time has been set within team meetings to enable Carer Leads to pass on information from relevant groups attended / spread messages i.e. from Dementia Action Alliance.

    Status:
    Delivery
  • Involvement of people with dementia

    The OP CMHT is committed to working within the ‘Triangle of Care’, to promote carer involvement across various aspects of a person’s care, and prevent unhelpful linear relationships forming between the professional, patient and the carers.

    Status:
    Delivery
  • Practical support to enable engagement in community life

    To increase use of the ‘Getting to Know You’ document, which enables professionals to better understand an individual’s caring role, the level of impact it has on their life and ways in which this carer could be better support. This will be completed by professionals as soon as possible, if assessment determines the need for ongoing support from our team.

    Status:
    Delivery