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Hillcroft House, Healthcare Homes Group Ltd

When we launched Healthcare Homes in 2005, our main objectives were to create an environment where residents receive the highest standards of care; where dignity is respected; where talents and interests are encouraged; and where life is lived to its fullest potential. We have remained 100% focused to these objectives, and today continue to deliver the highest quality residential and nursing care to all residents who live in any one of our 24 homes across East Anglia. We take great pride in providing tailored care and support to meet the individual needs of each and every person, in a friendly, warm, welcoming and supportive atmosphere. Our nursing and residential homes are located in Suffolk, Norfolk, Bedfordshire and Cambridgeshire and include specialist units to care for the elderly, people with dementia or physical disabilities. We also provide care to older people in their own homes from our sixteen homecare locations and a day centre that operates as Manorcourt Care. Our company benefits from the significant knowledge and direction of our founders Richard Clough, Graham Lomer and David Bates, who between them have more than 50 years’ combined experience as professional care industry managers in the healthcare sector.

25 February 2016
East of England
Local Alliances:
Stowmarket Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We support residents who live with dementia by undertaking assessments which ensures that we know the person and can care for them in a person centred way.We encourage talents and interests and ensure life is lived to its fullest potential working together with families and outside professionals

We support residents, physical, mental and spiritual beliefs by involving them in the local community


2. What are the challenges to delivering these outcomes from the perspective of your organisation?

One of the challenges is to be able to gain enough information to understand the person we are caring for due to maybe them not having any relatives to support them and their short term memory loss

Member website


2. Actions

  • To ensure all the team become Dementia Friends

    We will contact the dementia friends website to gain information about becoming a dementia friend and desseminate this information to the team.

    We will support the team with their application to become a dementia friend.

    Being implemented
  • Supporting People who live with Dementia

    We will continue to support residents  to live their lives in a person centred way and feel part of the local community

    Being implemented
  • To involve our residents in local events so that they feel part of the local community

    To research and source local events so that residents can be encouraged to join in should they wish to.

    Being implemented