- 2 February 2016
- Local Alliances:
- Hampshire Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
Branch staff do internal online training and have procedures in place to support
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
If there is no POA then it is difficult to know if customer needs help or support
Obtaining contacted details if customer is confused
Dementia Awareness raising for staff
Ensure all customer facing staff are dementia aware
2015 - Second Quarter Update