What are cookies?

Our site uses cookies. A cookie is a small text marker stored on your computer that enables us to track the use of our website. We use cookies to help us understand what our users' interests and preferences are to ensure the website is as user friendly as possible.

This site only uses cookies in order to provide a service to visitors. No personal data is stored in cookies and cookies are not used in order to provide advertising. Cookies are used for the following purposes:

Learn more about cookies on aboutcookies.org

If you have any concerns about the processing of your personal data by the Dementia Action Alliance, please contact the Secretariat, c/o Alzheimer's Society, 43-44 Crutched Friars, London, EC3N 2AE.

Accept and continue

Crossroads Care South Central

Crossroads Care provides respite breaks to carers allowing them time off from their caring responsibilities. Our support workers step in, allowing the family member with full time caring responsibilities to step out. Respite breaks are normally between two and four hours but can be considerably longer. We also provide an emergency respite service whereby if the carer should be called away at short notice for either a hospital emergency or other family emergency we can provide a support worker to fill the gap until another family member or friend is on hand. This can be for up to 48 hours, or 72 hours on a bank holiday weekend.

11 May 2019
South East
Care, Charity, Social Care
Local Alliances:
Chichester Dementia Action Alliance, Bognor Dementia Action Alliance, Crawley Dementia Alliance, Horsham District Dementia Action Alliance, Worthing Dementia Action Alliance, Adur Dementia Action Alliance , Haywards Heath Dementia Action Alliance, Burgess Hill Dementia Action Alliance, East Grinstead Dementia Action Alliance, Arun District Dementia Action Alliance , Selsey Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Crossroads Care is primarily focused on the outcome of delivering respite.  Respite care allows full time carers the opportunity to  recharge their batteries in the knowledge that there will be someone there to care for their loved one and keep them safe.  Having a break helps those with full time caring responsibilities in so many simple ways from being able to relax to having a life outside of their responsibilities as a carer.  This enables them to cope better with the every day challenges of caring for someone with dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The biggest challenge is the growing demand on our services.  This has constantly outstripped the supply of suitable carers and meant that the provision of respite care is limited.  Our carers would love to provide more to every family that they support, but this is just not possible.

Member website


2. Actions

  • Identify and Increase

    Identify more carers increasing the number of carers accessing our services.

    Being implemented

    2016 - Third Quarter Update

    This target has gone well from the start and we anticipate will continue to go well.

  • Service Diversity

    Provide a diverse range of high quality and consistent services in response to the needs of carers.

    Being implemented

    2016 - Third Quarter Update

    We have survey the majority of our clients and the analysis work will now begin in order to identify the types of services that they require.

  • Increase Hours

    Increase the number of hours support provided for carers year on year.

    Being implemented
  • Partnership

    Work with other organisations who aim to support carers to ensure that the best possible help is available.

  • Create a new staff specialty of Dementia

    We will introduce a new specialty for our Care Support staff who, once they meet the required standard of training and knowledge will receive an increment to their hourly pay rate.