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Sutton Carers Centre

Sutton Carers Centre provides support, information and advice to unpaid Carers who live or work in the London Borough of Sutton. We are an independent charity working with the national Carers Trust.

21 February 2016
Arts, Businesses and shops, Care, Charity, Children Young People and Students, Clinical Commissioning Group, Commissioners Sector, Education Sector, Faith Groups, Health, Hospitals and Hospital Trusts, Housing Sector, Local Authorities, Local DAA Members, Pharmaceutical, Research Sector, Retail, Schools, Social Care, Voluntary Sector
Local Alliances:
Sutton Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

1. We work directly with Carers supporting them  to have personal choice, control and influence in their lives and the lives of the people they care for

2. We work closely with GPs to assist them in identifying, recognising and supporting Carers of people with dementia. We work in partnership with statutory, public sector and other VSO to improve and develop their services to be more carer aware and carer friendly. This includes campaigning for improved access and provision of respite services for carers to enable them to have a life of their own whilst continuing to care if that is what they wish to do.

3. We offer a variety of opportunities for carers to access breaks including peer support as well as offering information on services offered by other organisations both locally and nationally.

4. We provide individual information and advice to carers around accessing the information that would be relevant for their particular caring role and circumstances. Additionally a specialist income maximisation worker supports carers to access financial support and benefits they might be entitled to so they are not financially disadvantaged as a result of their caring role. We work in partnership with other organisations, such as the Citizen Advice Bureau so that carers can have full benefit checks and support completing benefit application forms.

5. We work closely with the local Admiral Nurse Service (including being a member of the steering group and drop-in 1;1 appointments) so carers feel valued, respected and supported and families are safely able to support each other whilst accessing the support they need when they need it.

6.As previously stated our aim is to enable carers to access the support they need to be a valued part of family,community and civic life whilst continuing in their caring role. Additionally, the opportunity to meet with other carers decreases any potential stigma and shame that might be experienced as a result of a diagnosis of dementia.

7.We promote and support any approaches to undertake research with carers of people dementia and participate in a variety of forum to input our own expertise in the area of support to carers of people with dementia.


2. What are the challenges to delivering these outcomes from the perspective of your organisation?

1) Maintaining consistent funding streams to enable the work to continue and develop

2) Capacity to invest time resource in partnership work that has no direct outcomes relating to our own funding targets

3) Ensuring that organisations do not duplicate areas of work

Member website


2. Actions

  • Assist in raising the dementia carer profile

    In particular, support other local organisation(s) with research/projects around Dementia. For instance identification of Carers who may be able to participate in the  Healthwatch Dementia Project  to give their experience and feedback.

    Initial Scoping
  • Improve dementia awareness/identification/recognition within UPLIFT (the wellbeing hub)

    1) Carer Navigator to become Dementia Friend trained and role out learning to peer navigators

    2) Promote the availability of the Admiral Nurse Service within UPLIFT

    3) Improve access to wellbeing support for Carers of people with dementia who have wellbeing needs

  • Decrease carer breakdown by promoting support at point of crisis and as early as possible in the carer journey

    1) Reach out to GPs by promoting support available to carers and our services, through professional awareness raising sessions.

    2) Work with Mental Health Trust to make carer referrals as early as possible in the carer journey and as soon as possible after diagnosis

    3) Continue to develop and work alongside Admiral Nursing Service to ensure carers at highest risk of family/relationship breakdown as a consequence of the symptoms of dementia are referred to an admiral nurse for support

    4) Work in partnership with other organisations e.g Alzheimers Society to maximise support available to the person with dementia as well as the family members and/or carer