Robert Dyas, Basingstoke

Retail store

26 January 2016
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Staff offer good listening skills and excellent customer service


2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Dealing with the range of people that come into the store

2. Actions

  • Dementia Awareness raising for staff

    Ensure staff, especially all customer facing staff, attend a dementia awareness raising session.


    2015 - First Quarter Update

    New member