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Falmouth Health Centre Practice

25 November 2014
South West
Health, Hospitals and Hospital Trusts
Local Alliances:
Falmouth Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

  • We provide goods and services to people with dementia that support them in their daily living and enable them to stay at home and in their community, enjoying the best quality of life for longer
  • Improving staff awareness and understanding of dementia, thereby having a good customer service ethos and training for our staff. 
  • By enabling people living with dementia to be part of the community and continue to do daily and social activities
  • Have a willingness to respond to the individual’s needs and help/support them when we can and it is reasonable for us to do so.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Limited time, resources and/ or a stretched budget

2. Actions

  • Training and awareness

    Learning how to recognise dementia, then how to respond accordingly


    2015 - First Quarter Update

    Every member of staff has a copy of the FDAA booklet and dementia friends sessions have been held

  • Promote The Falmouth DAA

    We will encourage other businesses and organisations to join Falmouth DAA


    2015 - First Quarter Update

    We display the FDAA logo and membership certificate which encourages discourse

  • Respond

    We will respond to individual's needs


    2015 - First Quarter Update

    Dementia Friends session held

  • Facilities

    Looking at our facilities and if we can make things easier


    2015 - First Quarter Update

    Constantly under review