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Eastgate Medical Group (Hornsea)

The practice has a contract with the NHS to provide general medical services to patients registered with us. This includes the general management of medical conditions (general medical services), emergency services within core hours (8am to 6pm weekdays), referral to other services and the care of temporary residents. In addition we offer a range of additional services including cervical screening, contraceptive services, maternity services, vaccination and immunisation (including travel vaccinations and advice), child health surveillance, minor surgical procedures. We also provide an extended range of services including anti-coagulation monitoring, near patient testing, Zoladex and insulin conversion.

20 January 2016
Health, Medical
Local Alliances:
East Riding Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We will support patients to live their lives as they wish by providing understanding, information and compassion. We will try to ensure the service we provide meets the persons need. We will do this by increasing staff awareness (e.g. dementia friends) and appointing a dementia lead.

We believe that people with dementia and their carers should be supported to live well with dementia in their community. The aim will be to create communities where people are able to seek help and know where to go for help and that both members of the public and professionals are well informed. We will support patients and their carers and we will increase our dementia awareness and our knowledge of support services available locally to enable us to direct them to these should they wish to uptake them.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

As well as the usual time and budget restraints that many organisations have, our challenges will be keeping the person with dementia at the heart of decision making and putting them in control of choices about how they wish to live their lives. Achieving a timely diagnosis of dementia to enable people to benefit from positive interventions that provide the opportunity to prevent or plan for future challenges whilst minimising the loss of independence and delaying the risk of premature admission to long term care.                   

Raising awareness and developing skills amongst the staff who work in the practice to enable them to serve all citizens, including people with dementia. Promote active and healthier ageing by reducing social isolation and encouraging people to retain active and healthy lifestyles to delay the onset and progression of dementia. The ability to meet the increasing demand in a timely manner for services for the person with dementia and their carer will require innovative partnership working.

2. Actions

  • Increase Dementia Awareness

    We will increase our dementia awareness by holding a Dementia Friends information session for as many of our staff as possible – we have arranged for the East Riding Dementia Action Alliance Co-ordinator to come to the surgery in February 2016 during our protected learning time to give a Dementia Friends talk.

    We will alert our staff to the free online Scie Dementia e learning modules for them to undertake should they wish to do so.

    We will review the dementia friendly resources on the Dementia Action Alliance and Alzheimer’s Society websites and make use of them as appropriate.

    We want to help other people to increase their dementia awareness and we have asked for some Alzheimer’s Society information that we can either display in our designated area for information and / or hand directly to patients and carers. By increasing our knowledge of the services available locally, we will be able to signpost appropriately.

  • Dementia Lead

    We will appoint one of our team to be our Dementia Lead who will be the ‘go to’ person for dementia and will be responsible for ensuring that we follow and update our Dementia Action Alliance action plan.

  • Dementia Friendly Environment

    We will review the practice premises against the dementia friendly environments checklist and make any amendments where appropriate, e.g. clarity of signage for toilets and exits.