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New Forest District Council

The New Forest District Council was formed in 1974 when New Forest rural district merged with the borough of Lymington, and Ringwood and Fordingbridge rural district. We are the second largest district council in England serving a population of approximately 176,000 residents in around 71,985 households. The council currently employs just over 1200 people. Staff work in a variety of full-time and part-time roles across Housing; Environment Services; Planning and Transportation; Public Health and Community Safety; Leisure and Employment; Property Services; Legal Services; Customer Services; Human Resources and ICT. We are one of the few councils locally to own our own housing stock. We have around 5,500 properties and last year we built 58 new affordable homes as well as buying 36 more properties. The New Forest has the oldest age structure in Hampshire with over half it’s residents (52.3%) being aged 45+ The number of people aged over 60 is c.45,000. In 2012, 3,600 people were diagnoised with dementia; this is predicted to rise to over 4400 people by 2020. The impact of dementia is greater in the New Forest than any other district in Hampshire. There is a large gap between expected and observed dementia rates; six in ten cases of dementia may go undiagnosed. Over the next two decades the number of dementia cases in the New Forest will increase by 43.2% Improving outcomes for those with memory loss and dementia is a key outcome of the New Forest Health & Wellbeing Board

19 January 2016
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Improving outcomes for those with memory loss and dementia is a key outcome of the New Forest Health & Wellbeing Board. This is being delivered through the New Forest Dementia Forum which is a partnership group of those with a specialist interest in dementia across the New Forest. It is chaired by West Hampshire CCG and the NFDC. The key role of the forum is to:

  1. Share good practice and information on Dementia
    1. Establish what is already available in the New Forest for people with dementia and establish what and where any gaps. Ensure that information relating to gaps in provision are communicated to the appropriate commissioners
  1. Support and work in partnership with the local Dementia Action Groups (these are being set up in local villages and towns across the New Forest)


  1. Establish how gaps might be addressed through members of the New Forest Dementia Forum


  1. Identify any additional targeted interventions that are achievable and make recommendations to the New Forest Health and Wellbeing Board to take forward
  2. Manage the production of the New Forest Dementia News
  3. Report findings to The New Forest Health and Wellbeing Board and the Hampshire Dementia Action Alliance

In addition the New Forest District Council specifically has trained 10 Dementia Champions that are currently rolling out a program of dementia awareness sessions across the council with the intention of having all front line staff trained over the next year.  

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

There are a number of challenges these include:

  • The role of the district council- this area of work is a non statutory function of the district council so particular in light of financial pressures the NFDC need to argue and sustain the case for involvement
  • Working with partners- this work cannot be undertaken in isolation and key stakeholders must be included
  • Involving service users and their carers- this is a challenge particularly for those that are more isolated and harder to reach- the New Forest Dementia Forum is currently looking at how best to achieve this 

Member website


2. Actions

  • Dementia Awareness raising for staff

     Ensure all staff; attend a dementia awareness raising session

    Being implemented
  • Dementia Champions within Organisation

    We have had an in house Champions training day, currently 10 staff including officers and members are trained as Champions

  • Embed Dementia Awareness within our organisation

    Dementia will be incorporated into our Induction Programme for new staff, we will also ensure Dementia Awareness is incorporated into our operating documents

  • Facilitate and support the NF Dementia Network

    Quarterly meetings to link all organisations involved in providing support to those with dementia and Dementia Action Groups

    Being implemented
  • Publication of regular newsletters – New Forest Dementia News

    Newsletter bringing together news from DAGs, local services news and national news

  • Awareness of Environmental issues for people with dementia

     Review of council premises, in particular public areas, make changes which are practical, ensure staff are aware of possible issues and can provide help where necessary where changes are not practical.


    2015 - First Quarter Update

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