Hunters Creek Care Home

Hunters Creek Care Home is part of the Tanglewood Lincolnshire Group of 5 Care Homes. Our Home is situated on the main A16 London Road in Boston and offers 24-hour care to its residents. A 130-strong team of staff at Hunters Creek know our residents on an individual level, and provide an exceptional level of person-centred care for all, whether with us for residential care, nursing needs or requirements for dementia care. This purpose-built home has been beautifully maintained since it opened in 1991. Spacious and bright bedrooms are decorated to the highest standard offering the comforts of a true home away from home. Residents are encouraged to personalize their own space. The home offers a hair salon, sun rooms, and a variety of lounges which are designed to suit people who enjoy socialising and participating in our exciting activities program as well as those who enjoy quieter activities.

14 March 2016
East Midlands
Care, Health
Local Alliances:
Boston Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As a provider of care for those living with dementia we recognise the responsibility we have to local our community.

We are committed to offering choice, education, support, and a sense of belonging to those touched by dementia in a purpose built environment with a friendly, homely, atmosphere that ensures that everyone is able to continue their daily life with personal privacy and dignity.

We train and develop our team to a consistently high standard to support people living with dementia. Through daily interactions, activities and compassion, our team learn about the person and help them feel settled and safe. We encourage the use of Life History Books to support remembering together.

We make sure people living with dementia receive the quality of care that supports their wellbeing and gives their friends and family peace of mind. We have Dementia Champions and Dementia Friends amongst our staff offering additional support.

We host a Dementia Forum inviting relatives, experts by experience and representatives from other organisations from the local the community into our Home. This gives an informal opportunity to share experiences and knowledge.

This Home fully supports action to achieve the desired outcomes for people with dementia and their carers.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The main challenge we face to delivering these outcomes is a lack of knowledge about dementia.

It appears that often families of those touched by dementia who receive a diagnosis are then left to pick up the pieces without support.

We are attempting to overcome this with our Dementia Forum, but this is not only open to families of service users in our home but to organisations and members of the public in the local community who have an interest. Through this Forum we share knowledge, we educate and we inform.

We have links to our local Boston College and use their resources to do the same.

By being a resource for people to turn to for information we hope we can make a difference and help deliver these outcomes in Boston and the surrounding area.

2. Actions

  • To make the creation of a life book for every service user living with dementia a part of the admission process.

    With effect from 24th January 2016 I will inform every family wishing to admit a a relative living with dementia to Hunters Creek that the creation of a life book is an integral part of their loved one’s admission to our Home.

    During the admission process a blank template along with guidance from the Alzheimer’s Society will be given to families and a date will be set for completion as part of their loved one’s plan of care.

    Being implemented

    2016 - First Quarter Update

    Families of new admissions for those living with dementia have been given and asked to complete "My Life Story" books. We haven't yet had any returned and therefore we need to implement a system that allows us to follow-up books that have been issued and not returned.

  • To host a training session for relatives of those living with dementia in our Care Home.

    Following the success of dementia training for relatives of service users living with dementia in our sister home, we are now liaising with our local college in Boston to do the same at Hunters Creek. One of the biggest challenges we face is the lack of knowledge about dementia and this free session will help to address this.

    Being implemented

    2016 - First Quarter Update

    This event has now been scheduled for the 17th March 2016. The event will start at 09:30 and finish at 12:30. This is free training for relatives of those living with Dementia who reside at Hunters Creek. A big thank you to Rachel and Val at Boston College for acting so swiftly.

  • To provide meaningful dementia friendly activities to service users living with dementia 7 days a week.

    Our home currently has an enjoyable variety of activities for all our service users 5 days each week. We aim to provide activities 7 days a week concentrating on our service users living with dementia at the weekends. We are arranging activity specific training for our activity assistants to ensure that the service they provide is varied, meaningful and enjoyable.

    Being implemented

    2016 - First Quarter Update

    Activities are now being provided 7-days a week at Hunters Creek with emphasis on providing meaningful activities for those living with Dementia. Additionally we are providing 15-hours one to one activities for those residents who find it difficult to participate in group activities.