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Riverside View Care Home

ou'll find Riverside View in the picturesque village of Haughton-le-Skerne, a suburb of Darlington in County Durham. Ours is a spacious, tastefully decorated home, on a plot next to landscaped green belt and the River Skerne. At Riverside View Care Home, residents are considered part of the family. We put their health and happiness at the heart of everything we do, and our dedicated team of nurses and carers actively encourage residents to take part in all decisions - contributing to everything from the way their rooms look to the therapies they receive.

29 February 2016
North East
Local Alliances:
Darlington Dementia Action Alliance, North East Dementia Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

People living with dementia have different needs, so either a residential or nursing care home may be best, depending on each individual.

Our experienced teams understand the challenges of living with dementia and are trained to look beyond the dementia diagnosis and to see the person, understand them, and help them live their lives as closely as possible to the way they always have.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

  • Carers' understanding: We occasionally experience difficulties explaining the concept of person centred approaches to relatives or carers of people living within our homes. For example if a wife tell us that she would like her husband shaved every day but he becomes so distressed in a morning that we shave the gentleman in the afternoon when he is happy for us to do so. Also a critical part of our work is obtaining life story information but relatives or carers sometimes do not appreciate why this is important, despite explanation but as more organisations become more person centred (including general hospital, domiciliary care) hopefully this will reduce.
  • We occasionally experience difficulty also when we are trying to work with GP's/Consultants to titrate or discontinue anti-psychotic medication as the relative/carer becomes anxious that the person will become distressed, particularly if they have been on the medication for a number of years. Again, hopefully as public awareness is raised these encounters will become less frequent and also as we publish our own successful outcomes with PEARL, relative and carer confidence will increase

2. Actions

  • Dementia Training

    All our employees have received a high level of training around dementia which will enable them to deliver a high level of appropriate care to residents living with dementia.

  • Environment

    Our carehome prides itself on its various themed corridors. These were created to visually engaged the residents who are living with dementia and hopefully take them back to a lovely time in their lives.

  • Rummage Boxes

    We plan to pull together some rummage boxes filled with reminiscence items that can be used by the residents who have dementia as a way of keeping their minds active.