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Alzheimer's Society Sefton

Alzheimer's Society is the UK's leading support, care and research charity for people with dementia, their families and carers. We provide information and support for those with any form of dementia and their carers. We advise and train professionals working in the field, fund research, run quality support and care services, and campaign for improved health and social care and greater public understanding of dementia.

14 December 2016
North West
Local Alliances:
Sefton DAA

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We provide a range of support services for people with dementia their families and carers in Sefton. Our services include; befriending, memory cafes, activity groups, dementia support, singing for the brain and regular carer information and support programmes. We provide advice and support for agencies wanting to get involved in becoming more dementia friendly. We are networked across the borough, attending forums and providing up to date and timely national information to others. We have a very pro-active e-news service distributed to over 900 participants every month 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Timely diagnosis and fair access to our services across the borough. Stigmas around dementia remain even though public awareness of dementia is rising. There is limited public understanding and appreciation that it is possible to live well with dementia, and what actions can radically improve the quality of life for people with dementia and their carers.  We are actively working to raise understanding of dementia among the public and health and social care sector.

Funding into dementia research is limited compared to other diseases and conditions.

Member website


2. Actions

  • Supporting people affected by dementia to live well in the community across the borough of Sefton

    Our highly skilled dementia support staff provide individually tailored dementia support and information to people affected by dementia in Sefton. We  continue to develop this service to reflect local need and ensure a fair uptake of our services across the borough.

    We provide a range of services including Dementia support service, befriending, memory cafes, social activity groups, Singing for the brain and carers Information and Support programme. Services are delivered in nine regular locations, plus support via telephone, email and face to face. This ensures that people are supported to understand information and can ask questions about Dementia, it's progression, coping techniques, legal and financial issues, and many other topics; signposting to further local support where needed.

    We have a unique e-news service with over 900 recipients across the borough, offering regular updates, news stories and relevant and timely information for those affected by dementia or those with an interest in services for Dementia.


    2016 - First Quarter Update

    We  now deliver regular information sessions every 2 x weeks in the South of the borough at the May Logan centre and the Strand by Me project

    We have developed our contacts with heritage sites in the borough such as the liraries advertising their memory walks, lost voices project etc, plus visits to the fire service museum, highlighting reminiscence and memories for our service users

    We now have nearer to 1,000 people signed up to our e-news service

  • To be an active member of Sefton DAA, promoting Dementia Friendly Communities at a local micro level

    We will work collaboratively with fellow DAA members in Sefton and take an active role in the Sefton DAA agenda and driving forward the key areas of work, focusing on our strengths as a dementia support specialist and service provider working with many people affected by dementia in the borough, who may be unable to engage directly with the Dementia Action Alliance.

    To promote the role of Dementia Champions to assist more people in becoming Dementia Friends

    Being implemented

    2016 - Fourth Quarter Update

    We have 3 x more Dementia Friends Champions in the office, making a total of 8.

    We have delivered  delivered dementia friends sessions at 16 of the GP surgeries in Southport and are now targeting surgeries in the Bootle area

    Going forward we are targeting dental surgeries

  • To facilitate and encourage feedback from people affected by dementia in Sefton to improve our services

    To provide a range of feedback mechanisms including service user forums, e-news consultations, volunteer peer support groups, carers feedback, comments and ideas form group members and questionnaires as appropriate

    To listenand use this information to adjust and improve services as required

    Being implemented

    2016 - Fourth Quarter Update

    We now have a comments box for feedback and we have listened to the feedback and have been able to offer certain sessions as requested and changed venues

     From feedback via e-news we have produced local factsheets for people affected by dementia i.e. home visitng opticians