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Wigan and Leigh Homes

Wigan and Leigh Homes is an arms length management organisation. The organisation is non-profit making and is owned by Wigan Council. The Company is responsible for managing and maintaining all landlord services for Wigan Council’s homes which includes 43 sheltered schemes. The landlord services includes rent collection, repairs and maintenance, dealing with empty properties and all tenancy matters. Wigan and Leigh Homes also deals with other functions on behalf of the council, such as homelessness, council house sales, adaptations for tenants with disabilities and building new council homes.

23 December 2015
North West
Housing Sector
Local Alliances:
Wigan Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

All our Support Managers working within sheltered schemes have attended Dementia Friends sessions and completed online training. This helps them to understand and support tenants living with dementia.  We have also arranged 6 further Dementia Friends sessions which were offered to all front -line staff .         

Our staff participate in various events which are arranged to make “dementia friendly communities” within the Wigan borough.  We promote any activities which are organised as a result of these events.

 We are aiming to increase the awareness of dementia amongst tenants who live within sheltered schemes. We will do this by arranging Dementia Friends sessions within schemes. We hope that this will help tenants to understand and support their neighbours who may have dementia.  We have held 2 sessions so far which have been attended by tenants, their family and friends.  We are aiming to hold further sessions in the next few months.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

As we are a large organisation it has been a challenge to arrange Dementia Friends sessions so that all those who would like to attend are able to do so. It is also a challenge to encourage staff to sign up for the sessions when they may not understand how relevant it is to their particular role.               

It is also a challenge to encourage tenants to attend sessions in their schemes.

Member website


2. Actions

  • Raise staff awareness of dementia

    We have already held Dementia Friends sessions for all Support Managers who work in our sheltered schemes. Support Managers have also completed online training in dementia.

    We have held 6 further Dementia Friends sessions in the past 3 months and 156  front-line staff have attended these sessions.  


    2015 - Fourth Quarter Update

    New Member

  • Raise awareness of dementia amongst tenants who live in sheltered schemes.

    We have already held 2 Dementia Friends sessions in sheltered schemes. These have been attended by tenants, family and friends. We are going to arrange further sessions within other schemes.  


    2015 - Fourth Quarter Update

    New Member

  • Dementia friendly communities within the Borough

    We will actively participate in the creation of Dementia friendly communities by attending meetings and offering the use of facilities where appropriate. We will also publicise and promote any activities which are organised as a result.


    2015 - Fourth Quarter Update

    New Member