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Care Charts UK / Mycarematters

Care Charts UK is a not-for-profit social enterprise developing online and offline tools to share the non-medical needs and preferences of an individual with those caring for them. Our flagship product, the range of Remember-I’m-Me Care Charts, ensure that staff have the information they need to provide dignified and person-centred care, also assisting in the development of a relationship between staff and those they care for. Used by over 1,000 care homes throughout the UK, hospitals are also now using the charts to help improve outcomes for patients with dementia, or other conditions creating communication challenges. Mycarematters is a free online service where people, or their carers, can upload the information healthcare professionals need in order to provide holistic and person-centred care. See www.mycarematters.org

8 January 2018
South East, National
Care, Communication, Health, Hospitals and Hospital Trusts, Housing Sector, Local Authorities, Social Care, Hospices
Local Alliances:
Horsham District Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Care Charts / Mycarematters ensure that all those interacting with a person with dementia are aware of their needs and preferences, and what matters to them.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The entire focus of our organisation is on delivering better outcomes for people with dementia.

2. Actions

  • Increasing awareness of the importance of knowing about a person's needs and preferences

    It is a core part of our mission to increase awareness of the importance of knowing about a person's needs and preferences where they cannot communicate these things for themselves. We do this by giving talks and delivering workshops to hospitals, care homes, home care organisations and carers groups.

  • Develop a range of communication tools to assist in the care of people living in their own home

    We are taking what we have learned from the products adopted by over a thousand care homes and hospitals, and adapt them to offer maximum benefit to those being cared for in their own homes.

  • Expand our range of Because-I-Care Daily Prompt Posters, friendly messages to help embed training

    It is often said that the impact of training diminishes rapidly, so we are constantly looking for ways to extend that impact, and have developed a range of fun and eye-catching posters designed to reinforce topics learned in training. Currently a set of 16, there are many more at the design stage...

  • Raise awareness of free online service Mycarematters

    We want to encourage anyone who may experience a hospital stay and not be able to communicate, either temporarily or longer term, to complete a Mycarematters profile in advance. This information can then be made available to hospital staff from the minute they are admitted to a ward.

    Being implemented

    2017 - Third Quarter Update

    Mycarematters, as a mix of paper and digital, is now in use in 5 NHS Trusts.