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South East and Central Essex Mind

National Mind is a Mental Health Charity based in Stratford and is involved in research and campaigning to improve lives of people with mental illness. National Mind does not deliver community services. There are 157 Local Mind Association (LMA’s) across the UK of which South East and Central Essex Mind are one. LMA’s provide community services in their local areas and each LMA’s has to see out funding for the community projects they deliver. South East and Central Essex Mind deliver community services in South East Essex to individuals/carers/friends of people experiencing mental illness. We have Supported Accommodation consisting of 5 houses in the community and 1 gated Project consisting of 12 one or two bedroom flats. We have a project which improves access to mental health, learning disability and dementia services for Black, Asian and Minority Ethnic communities.We have several specialist counselling services catering for Young people, schools and Post-Traumatic Stress Disorder. We have Peer Support Volunteer Service and our volunteers act as positive role models for people who are ‘stuck’ at the beginning of their mental health journey. This is a non-clinical service delivered by trained volunteers who have lived experience of mental illness. Our Initial Enquiry Service is open 9-5pm Monday to Friday and no appointment is necessary for anyone to walk in/telephone or email (contactvolunteer@seandcessexmind.org.uk) to have a 20 minute Needs Assessment carried out and given information/guidance and signposting to services which are appropriate to need. The Enquirer will also receive a follow up phone call 14 days post initial enquiry to see if they need any further help or if the advice they were given was correct.

1 December 2015
East of England
Charity, Education Sector, Faith Groups, Health, Hospitals and Hospital Trusts, Housing Sector
Local Alliances:
Southend, Castle Point and Rochford District Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our Initial Enquiry Service offers individuals information and knowledge on a range of local services and referral routes into services which then allows for individuals to make an informed choice over their care.

Our REASON project works with black, Asian and minority ethnic communities and encourages attendance at health/mental health/Dementia consultation events. Our staff can represent and speak on behalf of these communities at strategic planning event to ensure they have a voice and services are planned around best practice in cultural competence. Therefore, ensuring all strategic planning within Integrated commissioning is inclusive and services are accessible to all.

Our staff/volunteers have all received ‘Dementia Friends’ training and we are working towards becoming a Dementia Friendly organisation.

We are also seeking funding to continue our work around Dementia and BAME communities and are in a consortium to bid for BAME carer’s services.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Funding for Dementia Projects to offer individuals choice

Number of people living with dementia against the number of local services 

Competing with larger, already well established service providers

Ensuring Dementia/Dementia Carers are included in everyday strategic Planning of services.

2. Actions

  • Becoming a Dementia Friendly Organisation.

    Ensuring staff who may be carers of people with dementia have ‘reasonable adjustments’ made in their working week

    Ensuring that if someone comes into the Initial Enquiry Service for needs assessment around dementia, that all staff and volunteers are able to fully inform them of the services and referral routes to take to get appropriate assessment and support.

    Raising awareness of dementia.


    2015 - Fourth Quarter Update

    new member 

  • Competing with larger, well established dementia service providers – Improving choice for the individual

    To Ensure all staff and volunteers working on the Initial Enquiry Service are aware of any new services for people with dementia and their carers

    To build on the work of the BAME Project, this was in partnership with Southend Borough Council and continue this work with the ‘Integrated Care Team’.

    To be in a position to apply for funding for dementia services.

    To feedback to REASON Service commissioners the work carried out in partnership with Southend Borough Council and evidence the need for it to continue.


    2015 - Fourth Quarter Update

    new member 

  • Funding to provide future dementia services – the more services there are, the better the choice for people.

    To be part of carers consortium to provide services for dementia carers

    To seek out LA/CCG funding for dementia services

    Initial Scoping

    2015 - Fourth Quarter Update

    new member