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Yarborough House Residential Care Home

Yarborough House Care Home offers respite and day care to anybody needing our services, including people who live with dementia. We have a high ratio of people with dementia residing at our home and we receive a lot of referrals through day care services and local service providers such as FOCUS. We try to give our residents independence and choice about what they do and our staff are highly trained to deal with people as individuals. All of our staff are trained to work with people with dementia and each new worker is supported through a learning process with someone with dementia because we believe it is essential that our staff understand that people with dementia must be treated as individuals. The manager and deputy manager are both skilled trainers and can ensure delivery of appropriate training to staff on a rolling programme.

1 December 2015
Yorkshire and Humber
Health, Social Care
Local Alliances:
North East Lincolnshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We provide support for people living with dementia, helping them to live with dignity and understanding. We ensure all of our staff are able to work with people living with dementia, we provide activities both inside and outside the home to ensure people are stimulated and encouraged to live the best lives they can.

 We invite carers to come and spend as much time with their relatives as they want, we include them in our plans, we invite them for lunch and on outings. We encourage all of our residents to complete a ‘My Life’ book detailing the personal information about them so that we can use this to better communicate with them. We encourage individuality at all times. If there are problems with an individual resident we will try different ways to make things right no matter how long this might take. We use our experience of working with people living with dementia to help other care providers in the area.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Problems that we might encounter are mainly to do with the lack of transport options which can restrict the activities we want to do because many of our residents need to use hoists etc to travel. We try to get the residents out as often as we can because we believe that people should be able to enjoy life’s pleasures and we want to help them see and do things that they have always enjoyed.

Our staff are well trained to work with residents who have high needs but without transport they cannot always carry out the activities we have planned.



Member website


2. Actions

  • Qualified Trainers in staff team

     Both the Manager and Deputy Manager of the home are both qualified trainers and so are able to deliver relevant and timely training to all staff ensuring that they have up to date knowledge that they can use to inform their work. All staff are trained to a high level to work with and understand the individual needs of the residents living with dementia and we find that this means the quality and level of care we can offer is very high. We have a robust induction programme  for all new staff that we deliver in house, we encourage and support staff to feel confident in the work they do with people with dementia.




    Being implemented
  • Activities Worker

     We have a designated activities worker who works closely with all of our residents to enable them to participate in activities and who can support their engagement. Activities are an important part of what we do because we believe that each  resident is an individual who has something to offer and share. We make a My life book with each resident so that we know who they are as individuals and we use this information to inform the activities programme.

    Examples might be is some of our residents worked in the fishing industry we might use reminiscence materials from the fishing heritage in this area.

    Being implemented
  • Include family members in our activities

    We actively encourage family members to come along to the home at any time to join in the activities we offer and to spend time with their relative. We want to increase awareness of how to care for someone with dementia and so we offer training for relatives. We believe each person should be treated as  an individual and each resident has different needs and we help relatives cope with and understand those needs.