Scootermart Mobility Centre
A small family run business offering a range of mobility products, including: scooters, power and manual wheelchairs, rise and recline chairs, adjustable beds, walkers, daily living aids and stairlifts. Plus a range of accessories including kitchen and bathroom aids to assist in daily living for those with restricted mobility.
- 25 November 2015
- South East
- Businesses and shops, Retail
- Local Alliances:
- Bracknell Forest Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
We aim to increase our levels of dementia awareness and to be able to signpost customers who ask about dementia to local relevant services. We now have a local directory and further information on who to refer to.
We are sometimes the first service provider a family may have contact with around the time of diagnosis, when additional aids are required in the home.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
We are a small business with a limited number of staff. But we will always endeavour to provide excellent customer service and raise our level of dementia awareness.