Lloyds Pharmacy, Bishops Waltham

High street based, pharmacy led, health and beauty retailer.

10 November 2015
Retail, Health, Pharmaceutical
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Lloyds Pharmacy as a major high street business has committed to become more dementia friendly by signing up to the Alzheimer's Society Dementia Friendly Communities.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Time and resources

2. Actions

  • Dementia Awareness raising for staff

     We will improve our skills in helping people with dementia by watching the videos supplied by Dementia Friends.

    Being implemented
  • Environmental awareness

    We will ensure all staff are aware of the issues our shop layout may present to customers with dementia.

    Being implemented
  • Medicine Awareness

    We will take the time to spend with dementia patients to give them a personalised solution to taking medication. If we feel that a patient is struggling we will suggest they have trays made up trying to explain how much easier it will be for them.

    Being implemented

    2015 - Fourth Quarter Update

    New member