Bishops Waltham Community First Responders

Bishops Waltham Community First Responders respond to emergency calls by the Ambulance Service to life threatening incidents in Bishops Waltham and environs.

13 November 2015
Medical, Health, Voluntary Sector
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Understand the stress caused to a patient with dementia or their carer in an emergency situation

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Knowing patient has dementa either by a relative informing us on arrival, or understanding fears and limitations or emotions the patient may be undergoing

2. Actions

  • Dementia Awareness raising for First Responders

    Ensure all volunteers, attend a dementia awareness raising session

    Being implemented
  • Awareness of body language of patients on an emergency call

    To be able to distinguish verbal and non verbal signs that there may be a person in an emergency situation who is affected by dementia

  • Extra support for those affected by dementia

     If it becomes apparent that there is a person affected by dementia present at a 999 call, give extra time, ensure they are safe and not frightened by the time we leave, even if this requires extra time. Use appropriate language to reassure.


    2015 - Fourth Quarter Update

    New member