Money Mentoring Ltd

Money Mentoring is a not-for-profit social enterprise providing personalised everyday money management support that promotes the well-being of vulnerable adults. Money Mentors provide a confidential face-to-face relationship based on regular on-going home visits that support vulnerable adults in learning to become more organised and in control of their own money matters. Our services may benefit those with a learning difficulty, physical disability or mental illness. It may be someone who is unwell, confused, isolated, frail, has memory problems or difficulties communicating, or need support following an illness, house move or bereavement or there are mental health issues.

19 November 2015
North West
Care, Charity, Clinical Commissioning Group, Faith Groups, Finance, Health, Housing Sector, Local Authorities, Utility, Voluntary Sector
Local Alliances:
West Cheshire Dementia Action Alliance, Barnstaple Dementia Action Alliance, Derbyshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

To provide everyday money management support to vulnerable adults residing within the UK, to encourage and empower individuals to stay in control of their own lives and better manage their financial affairs, to prevent or stop financial abuse, and to prevent the accrual of bad debt(s), and in particular:

(a)  to encourage, promote, organise and deliver money management services appropriate to the needs of vulnerable adults;

(b)  to improve capability to manage financial tasks through the provision of mentoring, information and advice services;

(c)  to safeguard vulnerable adults who need money management support and stop or prevent financial exploitation;

(d)  to support and mentor vulnerable adults in the prevention of bad debts; 

(e)  to provide help and assist with future planning by supporting individuals to arrange LPAs, funeral plans and wills;

(f)  ) to promote money management services and work with other social enterprises, charities, voluntary bodies, statutory authorities and other organisations operating in furtherance of similar purposes; and

(g)  ) to do anything which may be incidental or conducive to these objects.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

There is a huge amount of information on legal and formal administrative arrangements for managing a vulnerable individual’s money, however there is very little advice, information and support for the day-to-day practicalities of helping vulnerable individuals to manage their own financial affairs. The organisation and this project are responding to the deficiency in current provision of services in this area. 

Vulnerable adults struggling to manage their day-to-day money matters without support are at risk of impoverishment, losing their home or being institutionalised and are at risk of financial exploitation. Through consultation and delivery of services, we are not simply responding to a crisis but we are helping to eliminate or minimize potential future risks, and prevent any relapse through early intervention and ongoing support. 

In the absence of viable alternatives, restrictive money management measures are being put in place even for those assumed capable of making their own financial decisions, thus potentially disempowering already vulnerable individuals.

We are an on-going committed service that empowers individuals to make their own financial decisions, and also seeks to identify accompanying issues, including mental health needs, that can have detrimental consequences if not recognised and may not always be immediately obvious.

The Money Mentoring service has an assessment and money management fee for the home visit support scheme. The modest fees cover the cost of delivering our services.

We charge fees to avoid dependency on grants, donations and short term funding streams. This ensures the continuity of quality services that enable us to deliver on-going individually tailored support.

Individuals in receipt of Direct Payments or Personal Care Budgets can access our services once their money management needs have been identified and agreed in their care plan.

Member website

2. Actions

  • To plan and deliver one-to-one money mentoring sessions for people with dementia and/or their carers.

    To plan and deliver one-to-one money managements sessions in the service user's home to empower vulnerable adults to maintain financial autonomy and independence, and stay living at home for longer.


    Being implemented

    2015 - Fourth Quarter Update

    New Member

  • To plan, promote and deliver Dementia Friend sessions as a Dementia Champion.

    Promote sessions through local libraries, community groups, community champions at supermarkets and health champions at local GP surgeries. 


    2015 - Fourth Quarter Update

    New Member

  • To plan, promote and deliver Money Mentoring information sessions within the charitable and local authority sectors.

    To plan, promote and deliver Money Mentoring sessions that deliver advice, information and support for the day-to-day practicalities of helping vulnerable individuals to manage their own financial affairs.


    2015 - Fourth Quarter Update

    New Member