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Durham County Carers

We offer information, advice and both emotional and practical support to unpaid, family Carers living in County Durham. We have 23 support workers who cover the whole County and give individual 1-1 support.

11 July 2016
North East
Voluntary Sector
Local Alliances:
County Durham Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

  • We need to ensure all DCCS staff are aware of the challenges facing this group of Carers and how they can best offer support which will maintain or improve the wellbeing of the Carer.
  • We would like all Carers to have the opportunity to have more information about the condition and how it might progress and also information around coping strategies for themselves.
  • We have been involved in the Dementia Strategy and identified Carers as a priority group. We are also involved in the implementation of the strategy. We have developed strong links with both primary and secondary care services and use these links to raise awareness and encourage referral to our organisation.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

  • People don’t see themselves as “Carers”. They are husband, wife, son, daughter etc. We need to raise awareness of this group of Carers and the support our organisation can offer. We currently have just under 13,000 Carers registered with us and 1470 (10%) are caring for someone with a dementia type illness.
  • We need to identify these “hidden Carers” but this can be difficult due to the size of the County and the rurality of some areas of the County  would also like to reduce the loneliness and isolation felt by this group of Carers and contribute to improving their own health and wellbeing.
  • We need to ensure that other services and agencies recognise Carers and refer to DCCS so that information, advice and support is available from the point of diagnosis or shortly after.

Member website


2. Actions

  • Improve our understanding of dementia and how we can best support this group of Carers.

    All DCCS staff have attended Dementia Friends training and also received “Dementia Awareness” training.

  • To offer this group of Carers the opportunity to have information that will help them to better understand Dementia.

    Dementia Awareness courses are offered to this group of Carers four times each year.

  • To offer this group of Carers the opportunity to reduce the feeling of isolation and maintain their wellbeing.

    Offer this group of Carers information about support groups, dementia Cafes and other activities available.  Ensure this group of Carers is made aware of the NHS Carers break fund and encourage them to access this fund.