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Newport Cottage Care Centre

Day Care Centre for the elderly and those living with dementia in Newport and surrounding areas. We offer transport within a 5 mile radius for our clients. We provide a varied entertainment and activities programme, companionship and stimulation, person centred care, organised trips, group activities, 3 course home cooked lunch, caring staff and relaxing and friendly atmosphere.

7 October 2016
West Midlands
Care, Charity
Local Alliances:
Shropshire, Telford & Wrekin Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our clients are treated with digity and respect enabling them to have a sense of belonging and feeling valued as individuals. Care Centre staff support clients to maintain their independance and choice when accessing our service.

Our care staff are dementia trained, have a good background of our clients and understand what makes our clients happy and what could cause them to become anxious. The Care Centre works with outside agencies to make our clients time at the Centre happy and fullfilling.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Family members can sometimes have little knowledge and understanding of dementia, be resistant to change  and are unsure of what support there is available for them and their loved ones. 

Member website


2. Actions

  • Carer support

    Provide family carers with up to date news and support groups and training available in the area.

    Provide an information board for clients and their carers of services and support available to them, constantly updated with new events


    2016 - Third Quarter Update

    New member

    The carers board is updated on a regular basis to ensure that carers are able to get support and information relevant to them. We continue to stock leaflets and information that may be useful to carers and provide them with help and support when required
  • Dementia training and awareness

    All of our care staff complete Dementia Care Level 2, and our drivers attend a course in Dementia Awareness. This training will be ongoing for new staff as they come on board.

    100% of our staff and volunteers have also become Dementia Friends.


    2015 - Fourth Quarter Update

    New member

  • Expanding our facilities

    We are currently fundraising with a goal of £100,000 to build an extension to our centre. This extension will hold an arts and crafts room and will enable us to offer a range of different opportunities to our clients.

    Once our fundraising and building works are complete we will aim to involve local artists and specialists to offer regular craft activities.


    2016 - Second Quarter Update

    We have been able to fundraise sufficient funds to start building the new arts and crafts extension. Building will commence on 4th July and completion should be within 12 - 14 weeks. Both staff and clients are very excited about this project.

  • Tailored activities

    We tailor all of our activities to ensure those living with dementia are involved and able to participate, and consider the needs of our clients on an individual basis.

    We have recently created an outdoor space including raised flower beds and are growing vegetables and herbs with our clients. We are always looking for new and engaging activites to suit all of our clients and their needs.


    2016 - Second Quarter Update

    We have had lots of tailored activities for our clients including wood work sessions where clients each built a bird house to take home.

    We are constantly reviewing our activities to meet our client needs and preferences.