Westwood Frame Carpets, Falmouth
- 13 March 2014
- South West
- Local Alliances:
- Falmouth Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
We provide goods and services to people with dementia that support them in their daily living and enable them to stay at home and in their community, enjoying the best quality of life for longer
Improving staff awareness and understanding of dementia, thereby having a good customer service ethos and training for our staff.
By enabling people living with dementia to be part of the community and continue to do daily and social activities
Have a willingness to respond to the individual’s needs and help/support them when we can and it is reasonable for us to do so.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
This is not the primary purpose of our business/organisation/group; therefore is not seen as a priority
Training and Awareness Raising
Training and awareness raising for all staff.
To increase awareness of dementia, know how to recognise it and how to respond appropriately by giving every member of staff the FDAA booklet
2015 - First Quarter Update
We continue our commitment to improve the lives of people living with dementia and are now happy to commit to 3 actions
We will promote the work of the FDAA
We will encourage others to become more aware of dementia