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Westwood Frame Carpets, Falmouth

Updated:
13 March 2014
Location:
South West
Sectors:
Retail
Local Alliances:
Falmouth Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We provide goods and services to people with dementia that support them in their daily living and enable them to stay at home and in their community, enjoying the best quality of life for longer

Improving staff awareness and understanding of dementia, thereby having a good customer service ethos and training for our staff. 

By enabling people living with dementia to be part of the community and continue to do daily and social activities

Have a willingness to respond to the individual’s needs and help/support them when we can and it is reasonable for us to do so. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

This is not the primary purpose of our business/organisation/group; therefore is not seen as a priority 

2. Actions

  • Training and Awareness Raising

    Training and awareness raising for all staff.

    Status:
  • Awareness

    To increase awareness of dementia, know how to recognise it and how to respond appropriately by giving every member of staff the FDAA booklet

    Status:

    2015 - First Quarter Update

    We continue our commitment to improve the lives of people living with dementia and are now happy to commit to 3 actions

  • Promote FDAA

    We will promote the work of the FDAA

    Status:
  • Encourage others

    We will encourage others to become more aware of dementia

    Status: