Fal River Visitor Centre, Falmouth
- 22 July 2014
- South West
- Local Alliances:
- Falmouth Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
Improving staff awareness and understanding of dementia, thereby having a good customer service ethos and training for our staff.
By enabling people living with dementia to be part of the community and continue to do daily and social activities
Have a willingness to respond to the individual’s needs and help/support them when we can and it is reasonable for us to do so.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
Lack of knowledge amongst our staff/community
Limited time, resources and/ or a stretched budget
Review of policy
Assessment of facilities
Looking at our facilities and if we can make things easier – get help with this – making sure signs are clear and appropriately placed.
Training and awareness raising for all staff