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North Lincolnshire Adults Partnership (AP)

North Lincolnshire Adults Partnership is committed to delivering the highest quality services to the communities they serve. The North Lincolnshire Adults Partnership is a stakeholder/reference group which brings together representative partners from all adult workforce sectors as well as adult representatives. It focuses on the collaborative work of agencies and services, helping to secure the added value of integrated working. Working in partnership with adult representatives the partnership seeks to ensure improved outcomes and reduced inequalities for vulnerable adults and their families and carers in North Lincolnshire. Collaborative working ensures that our vulnerable adults and their families and carers are safe and supported and that their lives are transformed. Building on foundations of shared values, the partnership is making a commitment to the Dementia Action Alliance to support our communities to become more dementia friendly. We will support staff and the people of North Lincolnshire to raise awareness of and strive to meet the needs of people living with dementia.

13 October 2015
Yorkshire and Humber
Care, Commissioners Sector, Education Sector, Faith Groups, Finance, Hospitals and Hospital Trusts, Housing Sector, Local Authorities, Recreation
Local Alliances:
North Lincolnshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

North Lincolnshire Adult Partnership is committed to integrated working. The Partnership enables a strategic approach to be taken across all partners in the community served by North Lincolnshire Council to achieve improved outcomes for vulnerable adults including those with dementia. The Adults Partnership membership includes the breadth of workforce sectors involved in providing services to vulnerable adults, their families and carers. The partnership includes service users, so that plans and priorities are informed by those who will/may need services in the future. The Partnership’s terms of reference, champion the promotion of the seven outcomes in the National Dementia Declaration (NDD). The partnership co-ordinates activity in relation to all areas that impact on the lives and well-being of vulnerable adults and their families. Our ambitions for vulnerable adults are set out in our Vulnerable Adults Strategy 2015-2020;

  • Ambition 1 – Vulnerable adults live well for longer
  • Ambition 2 – Vulnerable adults are enabled to be involved in community life
  • Ambition 3 – Vulnerable adults have choice and control

These 3 ambitions underpin our local work to deliver the 7 outcomes in the NDD The partnership has a clear strategic direction provided by North Lincolnshire Joint Health and Wellbeing Strategy 2013-2018. The vision of the strategy is to improve outcomes for the population across all life stages and reduce inequalities.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The organisations that are represented at the Adults Partnership are diverse. The levels of awareness and knowledge around many disabilities and dementia vary from organisation to organisation and from staff member to member. The AP is committed to ensuring that all customer facing staff have a better level of knowledge about and understanding of dementia and the impact it has on people’s lives. To do this we need to train staff. We will prioritise the provision of training to the organisations and service areas that are more likely to come into contact with those living with dementia. A major priority group will be staff working in customer service functions. The training programme will be delivered in a systematic and staged manner to ensure that the training delivered will be of a high quality and consistency, increasing staff awareness and reducing stigma experienced by those living with Dementia.

Member website


2. Actions

  • To increase the knowledge of dementia and its impact on people across the Adults Partnership workforce

    In partnership with the Alzheimer’s Society, Dementia Friends Sessions will be delivered for staff in organisations across the Partnership. Each organisation in the Partnership will commit to establishing and supporting a network of Dementia Friends Champions. The champions will be facilitated to deliver the Dementia Friends sessions to their colleagues. This process will incrementally raise awareness, enabling staff to promote dementia friendly work places, communities and environments.

    In the first year the aim is to have at least one champion within each partner organisation, with the larger organisations having at least 3.

    Initial Scoping
  • To make North Lincolnshire a dementia friendly place, we will ensure that our Public Access areas are Dementia Friendly.

    Members of the AP have committed to assessing all of our public access buildings against the Dementia Friendly Environment checklist which includes;.

    • Quiet space
    • Signage- eye level, clear, well lit and bold assisting navigation
    • Lighting- particularly entrances, avoiding vast contrasts of light and shade
    • Flooring- Avoiding highly reflective and slippery floor surfaces
    • Changing rooms- allowing for opposite sex carers/partner. Toilets which are unisex with contrasting seat colour to the walls
    • Seating- provision of clear unambiguous seating, located in waiting areas
    • Navigation- Research shows that people with dementia use “landmarks” to navigate their way around, both inside and outside. The more attractive and interesting the landmark (which could be a painting, or a plant) the easier it is to use as a landmark

    We will take a locality by locality approach to make any changes identified through the assessment. We will share best practice across the partnership including feedback from those living with Dementia about what is working well and even better if…

    Initial Scoping
  • Ensure that Partner organisations‘HR Policies and Procedures support staff who may be in early stage dementia or who may be caring for someone with dementia.

    Each partner organisation will include dementia awareness in their induction programme and in their professional development programmes. HR departments/teams will contribute by reviewing HR policies and procedures to be dementia friendly by supplying guidance to managers so that they can support who begin to experience memory loss or other early symptoms of dementia and staff who are carers of someone with dementia Areas for review would include;

    • Dementia awareness in their induction programme for new staff
    • Advice on making reasonable adjustments to enable employees with early stage dementia to continue working wherever possible.
    • Advice on flexible retirement options for those colleagues no longer able to continue in their job role
    • Include dementia awareness training as part of continuing professional development to Increase awareness of dementia amongst all staff . This will enable the workforce to recognise and support their colleagues who may display signs of dementia or carer stress
    • HR policies will support employees who care for people with dementia by considering flexible working arrangements to enable carers to continue with their caring role and remain healthy
    Initial Scoping
  • Communication and Promotion of Dementia Friendly Organisations to the wider business sector communities

    The AP will promote dementia friendly status to the wider business sector and community contacts across North Lincolnshire to raise general awareness and knowledge of dementia through all public communication channels.

    Businesses with customer facing roles including banks, shops and transport providers will be encouraged and supported to become Dementia Friendly by taking advantage of existing networks and communication channels. AP organisations and others will be encouraged to display the National Dementia Friends logo communicating their commitment to being dementia friendly.

    Existing businesses and those being planned for the future will be encouraged to consider the development of dementia friendly buildings, train their staff to have an empathy with people with dementia and their carers. This will enable them to signposting possibilities for both patients and their carers. The wider business community will be informed about the Dementia Action Alliance by using existing partners’ networks/magazines including North Lincolnshire Business Network e-newsletter.

    Public awareness will be raised through council publications including Direct Magazine and Community Wellbeing Hub newsletters. Partners will use the national dementia friend’s logo when awarded to advertise their commitment to dementia.

    Partners will also work with the Alzheimer’s Society, other partner agencies and the DAA to promote and officially launch the Adults Partnership as dementia friendly during Dementia Awareness Week.

    Initial Scoping